Ruinart Rosé Nv, Reims, France
Cote Brasserie Covent Garden

Cote Brasserie Covent Garden

17 21 Tavistock Street, WC2E 7PA, City of London,Westminster, United Kingdom

Steak • Vegan • Seafood • European


"I booked my partner and I in for new years eve at Cote Covent Garden. Upon arrival we were sat on a table for 2 which happened to be in the middle of where everyone from staff to other customers were rushing by. Early signs were not good. We then waited around 40 minutes to be served. During the 40 minutes we asked twice to be served for drinks and food but nobody seemed interested in our table. There were waiting staff actually looking at our table and walking around but still nobody taking our order. We did manage to finally get some drinks but at this point we were frustrated with the evening, so we requested the bill for the drinks without any service added on it. After this, the general manager came to our table to attempt to salvage the evening. They guaranteed to serve our table personally, so we reluctuntantly gave the benefit of the doubt and stayed. The food itself was actually good but the evening was marred with continued poor service at points and we weren't offered anything in return. To our disbelief service charge was still added to the bill at the end of the night, it was actually a relief to get out of the place by the end which is disappointing. Would not recommend booking here on a busy evening as they overbook tables (there was queues out of the door) and the staff need significant training on table waiting."