Shakshuka Shakshuka
28-50 Marylebone

28-50 Marylebone

15-17 Marylebone Lane London, W1U 2NE, United Kingdom

Soup • Steak • Seafood • European


"We had high expectations for 28-50, and chose it for our one night in London. Sadly, it disappointed in every way. Although they had 30 by-the-glass options from many different regions, the majority of the offerings were a sad representation of mass-produced product. The service, though, is what really destroyed our experience. I try out wine bars in every city I visit as I’ve been in the wine business for 20 years, and put on dozens of tastings a year. This place was the bottom of the, err … barrel. The evening started fine enough with a decent cheese platter and passable. Chablis. But the strong start went rapidly downhill from there. One member of our party ordered a red, a simple Bordeaux, which was served lukewarm. It is unforgivable for a wine bar to not keep their wines at the proper temperature! But the biggest faux-pas came when the second glass I ordered, the Tuscan blend, showed up with a very low pour. It was certainly less than 2.5 ounces. I asked the server if they thought I had asked for the 75ml taster size, and instead of replying, they sent over the sommelier, Simone. He looked at the crappy pour in my glass, and said “let me check for you”. We just assumed he would return with the bottle and top it off correctly, but instead he went back to the bar and played around for several minutes with the glasses and pourers. He returned and proclaimed, “that was my mistake, I gave your companions too much wine in their glass”. (Believe me, NONE of the pours were generous). The four of us (three who are also in the hospitality business) were entirely dumbfounded that he would think this was the correct way to deal with things. From that point on everything went downhill. The food was borderline inedible. Seared tuna was just a mushy piece, with no sear. The tomato salad was made with low-quality tasteless produce. The steak was equally low-quality and incorrectly cooked. We left so much food on our plates, but the undertrained servers just swept them away, never asking if there was a issue. So this is the place to go to if you want bad food and boring offerings of wine priced 4 times what it would cost retail, some served at the wrong temperature, and get ripped off by underpours. Most of the wines on the list are $20 bottles sold in the supermarket. For example, La Crema (by Kendal Jackson) for Pinot Noir, or Lucas for Bordeaux. Other anemic offerings (although served at the correct temperature) were the bland Nebbiolo and Super Tuscan. Their highest priced, top-shelf wine at 28 a glass, is a ultra-modern Bordeaux by Kendall Jackson, Lassègue which tastes more like a cheap Napa Red. Those of us in the wine industry consider that wine a joke. As is 25-80."

Desco Lounge

Desco Lounge

Unit 9, Parkgate Shopping Center, Birmingham, United Kingdom, B90 3AX

Steak • Tapas • Coffee • Chicken


"I would NOT recommend going to the Desco Lounge in Shirley unless you like to pay to be sworn at and be treated with aggression by the serving staff which is condoned by management. Terrible evening went to meet our friend who is back in the UK after moving to Spain. Employee/server, Jack pictured above, swore at my husband calling him a p k because he asked if he could sit at the sofa area as you come in. The incident was reported to the General Manager (GM) Rob, who agreed that the behaviour was unacceptable and inappropriate. Rob refused to provide surnames claiming it is not company policy. However, Jack came to our table following our discussion with Rob and was verbally was aggressive towards me and my husband following the initial report to the GM. When this additional incident was reported to Rob the GM he said he would talk to Jack after his shift indicating that he condones Jack’s behaviour and was happy to treat the remaining customers in this manner. This behaviour is appalling, inappropriate and unacceptable! Jack and Rob need to be made aware that paying customers pay their salary too. Jack needs to find a job that is not customer facing or undergo comprehensive training and Rob also needs to undergo people management training and customer service training. I have never been so insulted! We are Shirley residents have been patrons of the Desco Lounge since it opened. In all the years we have visited the Desco Lounge we have never been spoken to in this disgusting manner or been subject to aggressive and threatening behaviour by the staff. The standard of service has deteriorated drastically since the new team have been working in situ. As Rob, the GM, was totally ineffective at dealing with the situation and ensuring our safety, our party of 6 chose to leave the restaurant with our daughter leaving in tears. This incident will be reported to Rob’s manager, Vesele again no surname provided."

Grupo Lounge

Grupo Lounge

The Grupo Lounge 8 Canford Ln, Bristol, BS9 3DH, Bristol, City of, United Kingdom

Cafe • Vegan • Western • Vegetarian


"I have been frequenting the Grupo Lounge for many years, in fact I used to go there when it was a Blockbuster! What always appealed was the relaxed atmosphere and the quality staff that up until covid really were excellent! Sadly these days it seems to be a shadow of its former self! They have kept the same licensing hours but I can only assume they only pay staff till 11 these days because when it comes to closing they are (frankly) very rude! I 'm sorry to say but as a regular you can tell there are problems as you never see the same bar staff twice which frankly is very telling! Tonight for example I have ordered a drink when the bar shut at 11 'o clock then by 11:10 have had a member of staff tell me that I have to walk home with my pint in a plastic cup?! It wouldn 't be so bad but in doing so he told me it was because of 'their license ' clearly showing a complete lack of knowledge as all their license says is about when they can sell drinks until! Here 's an idea, if you want people to leave by 11:10 maybe don 't sell them a full pint right up until 11pm?! All I read about pubs online is woeful tails about how pubs are going out of business, well guess what this is why! Make a choice, either close early (10:45pm) and don 't make it about the money or accept that people need time to drink a pint of alcohol and serve till 11pm with kicking out being 11:30 (which it always had been for years before)! It wouldn 't have been so bad but some random new starter on the bar then said we were being rude for (calmly) pointing out their misunderstanding around licensing laws! As a local this was always one of my favourite bars but as a local I can safely say that if they don 't sort out their customer service they will no longer have any customers to rudely kick out!"