Phone: +442089839784
Address: 72 Parnell Road Bow Church London, E3 2RU, United Kingdom
City: London
Menu Dishes: 35
Reviews: 4919
Website: http://www.sultansofrasi.co.uk/
"I have been a customer of this place (takeaways mostly) for a good few years now and today I decided to go there for a meal (twice before setting in for a meal too). Was greeted by a lovely waitress, she set me down and gave me the menu. When I was ready to order this other waitress came and I asked her if I could have the 19-something item consisting of chicken shish, lamb shish, adana kebab with rice and salad, and whatnot. I asked her if I could have ribs instead of Adana kebab to which she replied No I cannot change anything I said I 'll pay extra but she again said the same thing to me and I thought her customer service was a bit rude because of the way she said that to me without any explanation to why it cannot be changed. I normally take takeaways from this place and they always changed the item for me as I paid the extra difference. So disappointed in the way I was refused because I loved the food in there. I 'll never come to this place again. This review is not about getting other people not to come here as I wouldn 't do that.. the food is extremely tasty there so I 'd urge people to go there. I 'd only ask the management to cater to customers who are willing to pay the extra costs and train their staff members.. thank you."
All prices are estimates on menu.