"Savoury afternoon tea for two at 15:30. We had the restaurant to ourselves, music playing in background, restaurant looked lovely. We were greeted, seated and served by a young man, who initially was very attentive and polite and gave us the impression that we were in for a treat. We asked for one of the egg sandwich to be replaced by an additional cheese sandwich, which we were told was no trouble. We were informed at the start that endless hot drinks were included in the price and our choice of drinks could be charged during the sitting. Afternoon tea was brought to the table by a lady. Unfortunately, as requested the egg sandwich had not been replaced by an additional cheese sandwich and we were warned that we may want to wait for the scotch eggs to cool down as they were hot and runny. The sandwiches, quiche and savoury scones were tasty. After being served and during our 1.5 hour sitting we were not again approached by a member of staff. We had to call someone over to ask if we could have a second drink, the coffee latte was freshly made, but the filtered coffee was obviously not fresh. We had to leave the table and approach a member of waiting staff to ask for the bill and to pay. On leaving the restaurant, we seen no members of staff and left without a thank you or goodbye. A shame as £60 was spent for a birthday celebration and it was definitely not the service or experience we were expecting. However, on paying the bill, we were informed they were busy preparing for a Burns night celebration, so maybe we just choose the wrong day and time for a visit."
