"Visited kaspas in cwmbran with a couple friends a week ago. Was waiting at the door for around 5 minutes before being seated. Ordered food, it came fairly quickly and was too a good standard. However we had no cutlery. Made eye contact with the worker and she brought over cutlery, but it was only spoons. Had to go ask for a knife and fork, as spoons are impractical for waffles and crepes. The worker said There is some in the bucket I just gave you When there clearly wasnt. They also forgot my coke, which I had to ask for on the way out, and I also didnt recieve an apology for. The vibes were not good, the food was decent, the service was appauling. I would expect a good experience for the price I paid."