"Came into a busy ish restaurant, went to the bar to get a drink while we waited for our table. Sat at the bar, looked at the drinks menus and the barman completely ignored us. We had to say excuse me can we order some drinks? The guy didn't smile, or even speak he just stood there waiting for out order. I ordered a glass of wine the glass was filthy!You could see the smeared lipstick all round the rim, bits on the glass, and it was wet. REVOLTING! I asked for another glass and showed him how disgusting the glass was, and he poured my wine into another disgusting glass! The manager came to the bar at this point, and I said to her Do you think I could have a clean glass for my wine, I have had two gross ones so far! She hand washed a clean glass.My friends glasses were not clean either.We were sat, and our order was taken by a very cocky waiter.Our food arrived, and we asked where the slaw was which was on 3 of our orders. We were told there wasn't any! What the HELL????!!! You tell the customer that when they order, not when you put the food down! What a joke! AVOID AT ALL COSTS ! I think it is a great idea if the company that owns Frankie and Benny's shuts them all down they a disgrace to your company."
