"We reserved a table for four at 8:00 PM and arrived 10 minutes early. Upon arrival, we were informed that our table wasn’t quite ready and were asked to wait at the bar with a drink until it was prepared. After waiting for 15 minutes, we checked with the manager about our table, and he told us it would be ready in a few minutes. Another 10 minutes passed, and we approached him again, only to hear that he couldn't do anything to expedite the situation since the guests at our table hadn’t finished. He was quite rude and did not apologize for the delay.
At 8:25 PM, after waiting long enough, we decided to leave, and suddenly our table was ready. Once seated, we were asked if we wanted more drinks, and then our order was taken. However, no offer was made for a complimentary round of drinks to make up for the inconvenience.
Our appetizers arrived within 20 minutes, immediately followed by our main courses. Three of us ordered steaks, which were bland and the peppercorn sauce lacked any actual peppercorns. When the staff checked in with us about the meal, we mentioned the flavorless steaks and sauce, only to be met with a rude response saying that we should have brought it up earlier.
The young lady who presented us with the bill was very polite and friendly, and the manager could learn a thing or two from her. Overall, we were dissatisfied with the service and food, and we will not be returning to this restaurant."
