Tuna Tartare
Essenza

Essenza

210 Kensington Park Road Notting Hill Gate London, W11 1NR, 03710, United Kingdom

Pasta • Pizza • Italian • Seafood


"The cook should hang his hat up and move on. Everything was frozen not fresh, garlic prawns were smelly and the chef must have known this as he tried to disguise the smell by smothering paprika all over it! Gambas al ajillo is one of my fav dishes and I order it a lot, never seen it served like this before so it leads me to believe he was covering up the bad smell. We didn’t eat the dish and the barely awake waiter didn’t bother to ask why we didn’t eat it, just took it away. Calamari al andaluz was dry, rubbery 100% pre fried then frozen then refried. Horrible. We told sleepy, (our waiter) that we would be sharing the starters and he smiled and said ok, like I was asking for his permission, no side plates, nothing. We were all eating out of the plates in the center of the table. The mains spaghetti bolognese (bolognese from a tin tastes better! Pasta dry crunchy in places, the pizza hard as a rock with no authenticity at all but worst of all was the mustard chicken!!! Vomit worthy!!! Chucks of re heated chicken, some pieces cooked but still cold in the middle smothered in this onion mustard concoction that looked like slimy mucus! Absolutely inedible, we did not touch it. Of course the servers just took it away without even asking as if they knew if they asked it was going to be bad. Taking advantage of unsuspecting tourists like this is just not on. Absolutely rubbish,"

Fumo

Fumo

1 Waterloo Street, B2 5PG, Birmingham, United Kingdom

Wine • Pizza • Pasta • Steak


"I have been visiting fumo for 10 years, as a family and with friends we have always enjoyed it. Last night I had a terrible and upsetting experience. To start with we had to navigate through the terrible city Christmas traffic so we called to say we would be late, we were told no problem. Upon arrival we had to wait in a long queue to be seated which added more time only to then be told our table had been given away to a walk in. We were then found a table in the bar and told we could have it for one hour. No one offered to take our coats as they usually do, they started taking our plates away before we had finished eating and not once asked if everything was ok. We spent over £200 and this is how we were treated! In addition to this the noise was ridiculous and the toilets absolutely disgusting! We refused to pay the service charge and the bill was snatched out of my friends hand by the manager with long black hair and a beard (not sure of his name). He then out of spite charged an extra £200 to my friends card which she will not get back in to her account for 5 days. He stomped off when we said this needed to be resolved. We then asked to speak to the main manager, this person also spoke down to us, would not listen to our concerns and kept talking over us. At this point the other manager walked past and swore at us! We felt intimidated as a group of women and I have been left feeling upset by the whole experience. This was once a classy establishment and one of the nicest restaurants in town, I don’t know what has happened but I have read other negative reviews about the restaurant and this particular person so clearly there has been a change of managers.. the service has always been 5 star but things have rapidly gone downhill here. After enjoyed fumo for many years, I will not be returning."