Tofu Hot Pot (Vg)
Wagamama

Wagamama

408 Millennium Plain, Chapelfield, Norwich, NR21SZ, NR2 1SZ, United Kingdom

Tea • Drinks • Chicken • Japanese


"I don't, as a rule, like High Street chains. It's very depressing to find yourself in town after town in Britain, all with identical High Streets. It goes something like this: a New Look, WHsmith, Thomas Cook, Boots, MacDonalds, Greggs, Tesco Express on one side, and on the other: Foxtons, a local estate agents, a couple of banks and another three estate agents. And then another estate agent. It's a depressing formula. The idea of course is that diners in an unfamiliar place will find welcome familiarity in the brands that they know. But when those restaurants' (I use the term loosely) are serving rubbish, it just means that people are accepting mediocre as standard. Which brings me to Wagamama. Wagamama are expanding across the country, bringing an informal dining experience to High Streets everywhere. Surely it's a bad thing? Well, this is where I shuffle uneasily and say, well, no. Bring it on.Wagamama are the proof that when the product is good, the service is good, and the pricing good, you can get away with a ubiquitous presence across the country, and be welcomed. Wagamama Norwich is a case in point. When I went in, I was greeted by a waiter who asked where I'd like to sit. He asked if I had been to a Wagamama before (so he didn't have to repeat what I already knew), he offered some recommendations and left me to choose. I was then served by a friendly waitress, who was genuinally friendly and also efficient. Drinks were served by a third waiter. No one had ownership' of my table if any of the staff saw that I needed to be served, they did it. It's brilliant. They all worked together, and there seemed to be a real camaraderie between theme.Although you can, in theory, order a starter, everything is served when it's ready, so you may find that you are tucking into your main course' first, so just tuck in when your food arrives. Servings are generous, very generous. The food is good. It tastes like real food. You can identify flavours and textures, and you come away having just had a real feel good' experience. I had the Chicken Chilli Men, served in a bowl piled high with chicken, courgettes, red onions, peppers, mangetout and spring onions. It has quite a kick if you're not used to chilli (I'm not but was a very warming, filling dish. I had a side order of gyoza, little steamed dumplings of chicken, each stuffed with Chinese chives and water chestnuts. I also shared the negima yakitori skewers of chicken and spring onion, grilled and coated in yakitori sauce. Yum!I can't recommend Wagamama enough. It's perfect as an intoduction to great value Asian cuisine, service is with a genuine smile, and the food you couldn't ask for better for the price."

Wagamama

Wagamama

Wagamama The Corner House, Burton Street, Nottingham, NG14DB, NG1 4DB, United Kingdom

Pizza • Sushi • Seafood • Asiatic


"This was going to be a 1 Star until we spoke to the manager.... We visited Wagamamas for an early Valentine 's Day Treat as we are both off. We arrived before there was a queue outside and were given a high table with wobbily seats. We ordered one main each, I ordered the kare burosu ramen and my partner ordered shirodashi ramen. My partner 's shirodashi ramen arrived at 12.36, ten minutes in we got asked what we were missing, they said they would chase it up with the kitchen. Ten minutes later the same waitress had visited other tables and gave out orders, so we asked someone else who was going to chase it up. A shirodashi ramen (Pork Belly) was presented to me... When told it wasn 't mine they proceeded to find out who it belong to, it was then taken back to the kitchen as they had obviously made up the wrong meal for me. Chased it up again as it had now been 25 minutes and even though my partner took breaks to prolong his meal he had already finished. My meal then arrives after 30 minutes.... But where are one of the main ingredients? The Kare burosu ramen is broth, tofu, mushrooms and greens. My meal had double the amount of broth than normal. I told them I was missing mushrooms, five minutes later a bowl of mushrooms are presents.... three minutes later I was asked is that better now? .... Why yes, to have a meal with all the correct ingredients is much improvement! We have visited Wagamama many times, it 's the first time visiting the Nottingham branch, and everyone 's table always seemed to have one person having their meal and the other doesn 't. One table of three near us had the same problem that one person had finished their meal before the other two even received theirs. There was a lot of staff on the floor so I don 't think it was due to lack of staff. We spoke to the manager and put forward our disappointment, she took my meal off the receipt which was good because it was a ridiculous experience and she said we could have a dessert to share which was nice. She said that there was a problem with the kitchen and lack of communication. If there was a problem with a second of the kitchen then this should have been stated to everyone at seating or ordering stage. We also asked for napkins at the start of my partner 's meal but of course there was no chance in receiving them. Not sure what the answer is on this branch but from our experience and the customers around us something needs to happen! I was very tempted to tell the people queuing outside the door not to bother."

Wagamama

Wagamama

Brayford Wharf N, Lincoln, Lincoln, LN11YW, LN1 1YX, United Kingdom

Sushi • Asian • Steak • Asiatic


"Date of dining 11.07.23 I’ve been here a couple of times and I have to admit I’m not a fan, I’ve always found the food to be tasteless. However I had an all4one voucher given to me by my employer, we chose to give wagamamas another try as it had been a couple of years since we’d visited in the past. The bill came to just a little over £50, again disappointed with the tasteless food but hey it was a free meal (or so we thought) so it didn’t bother us, it was just nice to get out. Upon paying the bill we were served by the manager who told us quite frankly that the card would not work, that they have loads of problems with them and it’s always happening. She scanned it twice on my request and she was right, it didn’t work. I asked her why she was allowing customers to dine at the restaurant without pre warning about these cards either via their social media platforms or by giving customers the common decency to let us know before we ordered just incase, to save people having the misfortune like myself of going out for what would be believed to be a free meal to then having to pay for it especially if they couldn’t afford it, and her reply was”oh yeah that’s a good idea I never thought of that”. After a couple of minutes of expressing my annoyance her speaking to her manager, I was still told I’d have to pay the balance. So now I’ve come to check the card the next day and it appears I’ve paid not just once with my own money, but twice as they’ve cleared the £50 balance which was on the card. To me, wagamamas are pulling the wool over their customers eyes. This could have easily been avoided."

Wagamama

Wagamama

Cabots Circus, Bristol, BS13BX, BS1 3BX, United Kingdom

清真菜 • Japanese • Soft Drinks • Delivery Services


"Never again!! Visited as a group of 4. Asked if we’d been to waga’s before . We all said yes. Was told ‘so you understand the food all comes out at different times’. We did and understood. However, when 3 people order starters and mains and the mains come out before the starters, it didn’t start well. I understand the food coming out in dribs and drabs, but surely the starters should still come out before mains!!? What is the point in having a starters and mains section on the menu!? I didn’t order a starter. I ordered a chicken Katsu curry. 5 minutes after everyone had finished their mains, followed by starters; the server approached me. “What are you missing?” My reply- “a katsu chicken curry”. Server- “Ok, I’ll check with the kitchen now” After checking with the kitchen, she came back over and told me they were very sorry for the delay. The chef was just plating it up. 10 minutes later, it still hadn’t arrived. Another server appeared and took over. The previous server never appeared after. Was told again that the dish was just about to be served, they’re not sure what the problem was but it has been taken off the bill. The curry arrived a few minutes later, 15 mins after everyone else had finished eating their mains……followed by starters. I was appreciative of it being taken off the bill and the servers apology. However, tbh, I probably wouldn’t have eaten or payed for it after it arrived. The chicken was overcooked and cut terribly. Probably half the portion size I have received in previous visits. The sticky rice was dry, and the salad tasted like it should have been thrown away 24 hours previously. Thank goodness we didn’t order dessert. That would have probably arrived before the ramen main course and followed by a dessert of prawn wrapped in seaweed. Nearly £100 later, felt very annoyed. Won’t re-visit"