Ultimate Roast Dinner Sandwich
Toby Carvey Hilsea

Toby Carvey Hilsea

Copnor Road, PO2, Portsmouth, United Kingdom

Wine • Meat • Pasta • Coffee


"We have been using Toby Carvery from the early days when it first opened and have always enjoyed the food and above all the friendly service. Unfortunately on our visit last night we didn't !! We had pre booked a table for 3 persons and...were due to meet our grand daughter there when she finished work which was due to be shortly after our booking time .The manager who was working on the front desk told us we could not go and sit at our table and have a drink whilst we were awaiting the arrival of our grand daughter.She was quite blunt and rude and basically said if you want to sit down now you will have to change to a table for 2 ? I understand if the restaurant was busy but it was 5.30pm and was less than half empty ! We then spoke to our grand daughter who was working a little later than expected and she told us to carry on and that she would go home instead as she didn't know exactly how long she would have been. This wouldn't have been a problem as we would have sat down and ordered a bottle of wine to drink whilst waiting for her. So we went and sat down very disappointed as we had not seen her for awhile we ordered 2 Heinekens which we promptly sent back as they were totally flat in dirty glasses. Things got even worse when we ate our meal as it was truly awful,the roast pototoes that had obviously left there for hours dried up and inedible,stringy chewy fatty beef, dried up cauliflower cheese,over done carrots,etc etc. This was undoubtably the worst carvery meal and experience we have ever had. The only plus point was that our young waitress was polite charming and served us with a smile,please take a leaf out of her book manager !!!"

Toby Carvery

Toby Carvery

39 Goring Road, IP4 5LT, Worthing, United Kingdom

Pub • Vegan • British • Vegetarian


"We tried to go there for lunch today just after 11.30am. There was a few people finishing their breakfast and plenty of empty tables. Upon walking in, there was no-one at the bar and no-one manning the front of house desk either. We tried to catch someone 's eye but there was only one waitress we could see who was rushed off her feet in the main restaurant. We waited 10 minutes at the front of house desk and the f-o-h scruffy looking boy (early 20s) finally came to greet us. Not one word of apology for leaving us standing there for 10 minutes. We asked if they were short-staffed today and his reply was a surprised look back at us saying no, this is the change-over . We said we had been standing there for 10 minutes and his response was I doubt it, I walked past here 8 minutes ago ... Really? Again, no apology and not one ounce of professionalism in his attitude. He finally showed us to a table in the main restaurant, did not designate which waitress would be looking after us and after sitting at the table for another 10 minutes with again no service, we decided that was enough and left to have lunch elsewhere. This is a real shame as we often use the Toby Carvery and the man who generally mans the front of house desk is the most helpful and polite person. Not sure who decided to hire the one we had the unfortunate experience to meet today but seriously, rethink your recruitment process! His appearance was appalling and his attitude was not what we would expect from someone who greets you at the front of house desk (first impressions... terrible). I wish there was an option to give NO star rating but we will have to settle with one star for maybe finally sitting down for 10 minutes."