"We ordered food for delivery and after waiting for 1.5 hours, we received a call informing us that the food had not been dispatched yet. The restaurant mentioned they were remaking the order and it would be delivered soon. However, the call ended abruptly, and we received a refund (which was not satisfactory). Shortly after, we got a text message saying that our food had arrived, but in reality, it hadn't. When we tried to contact the restaurant, we found out they were closed. After waiting for 2 and a half hours, we reluctantly accepted that our food was not going to be delivered. We had only ordered 2 burgers and a wrap. The most disappointing part was the lack of apology or explanation from the restaurant. This whole experience was extremely unfair."
