"The afternoon tea itself I.e. the food was good. There was a good choice of teas, coffees or a hot chocolate. I went for a normal tea my sister went for a hot chocolate. When the hot drinks came over I was a bit taken back that the milk had what looked like white round lumps in as I poured it into my tea. When we called someone over we explained that the milk I was given was off. They changed it without question but on the arrival of a new lot was told it isn 't off, we just never shook the bottle properly, but we opened a fresh one for you . The scones though were on the small side, I would of thought that they 'd of been a bit bigger then what we got, as one bite would of been all you needed. The service was alright, they checked every so often to see if everything was alright. The price on here was £39 but in reality it was £40 so I think the price on here needs to be updated but the part what I didn 't like is them adding their own service charge and tip onto my receipt. My sister wanted a a backpack so she was paying for that, and I was paying for the afternoon tea, which we explained when paying. But when I my receipt they charged me £45 as they added their own service charge and tip which I thought was a bit cheeky of them. My sister went to pay for what she was going to pay for and they was going to charge her for the afternoon tea which we explained again that I was the one paying for it. So when I got that receipt I said you can take that service charge and tip off as I am not paying that again. So instead of paying £80 for an average afternoon tea, I paid £85 but would of been £90 if I kept the second service charge and tip. I would of liked to of had a choice to pay a tip or not, If it was an out of this world afternoon tea then I wouldn 't mind paying that £80). Would it be worth £90 by all means no it wouldn 't of. Would I go back, no I won 't be going back."
