White Chocolate Macadamia: Decadent white chocolate blended with crunchy macadamia nuts for a deliciously sweet treat.
Food • Store • Coffee • Bakeries
"Tasty but the staff are ignorant and rude . They now have one single vegan option but the woman thought it was ok to use the same tongs to pick it up as those used for dairy . When I mentioned this , she was rude and told me it makes no diffrence because they are all baked together however her brains could not grasp the lesser of evils concept. So they are in effect advertising something as vegan when it is not. Stop selling it as such all togetther then . I'm not surprisd that Ben's cookies don't have an easy way to get in touch and raise concerns . I would advise people who are on a serious vegan diet , or not on a kosa dairy day to avoid this place. I would also advise those with alergies to avoid as they appear to take the mixing of utentiles lightly which can have serious effects in the case of alergies. Maybe that is the way in less progressive places .. Buy a plane ticket then and set up shop in lands that value an age free of ,much in the way of enlightenment and culnery progress fit for a inclusive world ."
Cafés • Bakeries • Fast Food • Ice Cream
"I absolutely love bens cookies, my boyfriend and I come to bens very often for their delicious treats, however; today I went in and the customer service wasn’t good at all. This can be forgiven as everyone has bad days but I asked for cookie...dough ice cream, when the lady gave me my ice cream it was brownie flavoured. I asked ‘what flavour is this’ as I was pretty sure it wasn’t and she said it was cookie dough and walked away. She lied, it wasn’t the flavour I asked for and I was left with something I had payed for but didn’t want. Ended up throwing it away. Nothing against the products, they are amazing but I’d appreciate getting the right product, especially after I’ve made the effort and double checked."
Drinks • Bakeries • Desserts • Chocolate
"I have been a loyal customer of Ben's for many years in Asia (Seoul and Bangkok) and typically visit the Covent Garden shop to buy my cookies. However, my recent experience at the shop was disappointing. The staff, especially the manager, seemed unfriendly and unprepared. When I arrived at 10:05am (the shop is supposed to open at 10am), I expected all the cookies to be ready, but some variants were missing. When I inquired about how long it would take, the manager responded with excuses like "we just opened the store." In my opinion, every good baker should wake up early to ensure everything is ready for customers, but it seems that Ben's staff do not adhere to this practice. Overall, it was a disappointing experience."
Boxes • Bakeries • Desserts • Chocolate
"Ben's cookies are pretty delicious! They have received a lot of praise from both Londoners and tourists alike. As a cookie lover, especially a fan of chocolate chip cookies, I can confirm that they live up to the hype."
"lover), I have to say I was a bit disappointed. The cookies were decent, but not the best I've ever had. The texture was a little too soft for my liking and the flavors were not as rich as I had hoped. Overall, they were tasty, but I probably wouldn't go out of my way to have them again."
"Ben's cookies are delicious! They are highly recommended by both Londoners and tourists. As a fan of chocolate chip cookies myself, I can attest to their quality."
Drinks • Bakeries • Ben's Boxes • Ben's Gift Tins
"Amazing cookies! Really moist, delicious cookies freshly baked on premises every day."