Zucchini
Oscar Bentleys

Oscar Bentleys

10 Guildhall Street, Canterbury CT1 2JQ, United Kingdom, CT1 2DY

Wine • Fish • Meat • Cafés


"When we first walked in the staff just didn’t acknowledge us there was no table of 6 available so asked if we could move the table of 2 and table of 4 together as they were next to each other and both free. At first we was told no and then after a bit of explaining we was told we’d have to wait 15 minutes so they could clear the table. There was a tray with a few empty drinks on. 15 mins was up so we all went in and sat down the tray with drinks on was still on the table and the table hadn’t even been wiped. After all getting settled the waitress finally moved the tray and explained they was busy. We ordered drinks and food together. The drinks took 20 minutes to come. I had coke in a bottle and a glass with ice in. My ice was already half melted. Over an hour later our food came out. Burgers were dry. The Mac and cheese was the worst thing I had ever seen. It was like really stodgy porridge and did not taste of cheese at all. Any time we asked the waitress something she just made it seem like we was asking her to go above and beyond for us when really we wasn’t being difficult even in the slightest. At the end we go to pay and they add a 10% service fee without even asking. Why would I want to pay 10% of my nearly £150 bill for a poor and quite disgusting service. The only plus’s side to this place was the decorations, the mayonnaise and the fact they allowed dogs in"

Theo Randall

Theo Randall

1 Hamilton Place London, W1J 7QY, United Kingdom

Pasta • Pizza • Coffee • Italian


"Having stayed and eaten at a number of Intercontinental hotels and always been impressed, I decided to book Sunday brunch at Park Lane for Father’s Day. It sounded good and varied when booking but when we arrived, the restaurant was somewhat underwhelming (poor decor, dimly lit and not at all fitting of a 5* hotel as was the salad and cold buffet. At £70 a head I would have expected far more variety and a higher quality of produce. The bread rolls were cold and relatively tough (and not with the salad buffet at all but with the sweet buffet! Our waiter was very pleasant but clearly new to the role and not particularly responsive. The beef wellington was delicious and the star of the show and for a buffet the vegetables and roast potatoes were well cooked but the chicken looked unappealing and I would have expected whole chickens roasted and served rather than rather pale and unappealing thighs on a heated trolley for a five star hotel. The sweet section was okay but all very cake based and the cheese was again somewhat standard and without crackers, chutney/qunice or fruit. At an additional £8 a coffee, I felt ripped off for what was standard filter coffee at best and £8 for a small Diet Coke also felt steep. At almost £300 for two adults and two children it massively failed to reach expectations and I am unlikely to return to the hotel for any of its dining options in the future as a result. A real disappointment sadly and a waste of money. There are many, many far better options in London for a fraction of the cost…."

Palomar

Palomar

34 Rupert St, Soho W1D 6DN, London, United Kingdom

Steak • Tapas • World Cuisine • Mediterranean


"Modern Israeli Cramped, Hurried, Rip Off Joint My partner and I are a laid-back, unfussy, not unfashionable, professional couple living in the heart of London (South Bank , who have been eating out in Central London regularly since we were students more than 20 years ago. The couple who joined us at Palomar earlier this week might be described similarly, save that they’re from North London. They also eat somewhat less than we do and are more into the catch-ups than the food. We usually go to places with a prix fixe menu at lunchtime. These are usually not so heavy on portions and calories, have nicely complimentary dishes, and quite often are something of a bargain. Our unpleasant experience of Palomar was as follows: on arrival on time for our 2:15pm late lunch we were nicely greeted, but rather heavily invited to cloakroom our coats etc, which we declined, to the evident bewilderment of the greeter, leaving us a little uncomfortable; we quickly understood the greeter’s reaction, however – the restaurant is largely a narrow corridor bar with bar stools, with a tiny dining area proper of half a dozen or so tables at the far end (think of a thermometer, and you’ll have the shape right , with no room to swing anything in the corridor or dining room; we very closely seated to another table, and had difficulty taking off our coats and indeed getting seated, despite none of us being more than medium framed and sized (so anybody who is any sense XL or beyond would be very uncomfortable ; we had hardly taken our seats when we were provided with the a la carte menu and offered still and sparkling water (which it later transpired was not free, if it wasn’t expensive ; we had to ask for the prix fixe menu, which made us feel a bit awkward; we ordered three inexpensive cocktails, recommended on the prix fixe menu; we had hardly received our cocktails, when we were asked to place our orders; upon doing so, we were informed that because one of us was eating off the a la carte menu, we all had to; we indicated there could be no justification for such a policy (implicitly other than to rip-off customers , only for one of the waiters (we had four during our time there! to say he did not make the rules and it was standard practice elsewhere, to which a few of us replied ‘rubbish’; I suggested we drink-up and move on, but as one of us wasn’t in the best of health, we had much to catch-up on, and none of us wanted unpleasantness, we ill-advisedly carried on, as all of us wish we hadn’t at the end; without invitation, another waiter attempted to make suggestions as to what we might order from the a la carte menu we were obliged to use, before we asked him to come back after we’d had time to think about our re-order; we ordered 3 starters (2 x baba ganoush etc, and 1 x anchovies , served without any bread (obliging us to order something to go with it, namely a bready cakey sweet thing at £7.00 recommended by the waiter, which wasn’t great , 2 very small chicken mains (which came totally unaccompanied too , and 3 sides our friends were happy to make do with; the house bottle of wine (at £33 arrived before we’d finished our cocktails, and our glasses were rather too quickly filled, almost after every sip, so that we had to stop drinking it for a while; a waiter told us at just before 3pm that the kitchen was closing for savoury dishes; at just before 4pm we were asked to vacate our table for the ‘evening’ service; and our bill of about £170 (less cocktails included a 15% service charge. Of course, had we been able to eat off the prix fixe menu we’d have ordered more food, a second bottle of wine, and spent a lot more money. So that’s some consolation. Needless to say, we won’t be back."

Locanda Locatelli

Locanda Locatelli

The West End, 8 Seymour St, W1H 7JZ, London, United Kingdom

Tea • Wine • Pasta • Italian


"We were looking so much forward to this evening. Having eaten at a few michelin starred restaurants around the world we had some expectations for food and service. Unfortunately, we were very disappointed with Locanda Locatelli. We were a party of 4 and it was a birthday dinner. The only really good dish was the sepia antipasto, all the other dishes were average or below, felt totally uninspired and were far from 1 michelin star quality. E.g. the burrata antipasto was boring, lacked salt and some acidity. The gnocchi with goat cheese and truffle were nice, but it would have tasted exactly the same without the truffle, as we could neither smell nor taste this truffle, even though ther was abundantly on the dish, we found this very strange... Also the fried zucchini lacked salt and were hence not as pleasant to eat as they could have been. Also, in a restaurant like this, I expect the chef to greet the guests at some point during the evening, which unfortunately did not happen. Also, we got unlucky with our waitress. We had 2 people in our party that only spoke Italian and we got the only waitress who didn't speak the language. She was friendly, but also very insecure and I always felt pity when she presented the dishes because she did this in a very peculiar way. Also, to be honest, all these fabric bracelets around her wrists felt very unhygienic... All the other waiters, the maître d' and the sommelier were fantastic though! They also did their best to make up for it when we shared that we weren't happy about the food. It is for this quality of service that I give 3 stars to this post. Service 5, Food 2!"