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Portobello Garden

Portobello Garden

➤ 269B Portobello Road, London, W111LR, W11 1LL, United Kingdom

Cafés • Pasta • Pizza • Italian


"Out and about on a lunchtime constitutional along Portobello Road last week something interesting caught my eye. Set back from the road, hiding behind vintage clothes in the arcade, was an alluringly attractive Italian restaurant. On my own, without reading material and in a hurry to get back to work, I had no intention of sitting down to eat but I was compelled to go in and investigate. I glanced at the menu and clientele, was charmed by the decor of hanging dried meat and flowers, and decided I would return imminently.<br/ <br/ Thankfully an opportunity arose this week. I had taken it upon myself to arrange a lunch for myself and nine colleagues, and presented them with an option of four restaurants (secretly hoping that democracy would work in my favour). At first, take-up was slow as the more adventurous-sounding alternatives were far more popular, but risk aversion gradually set in and the simple Italian became the winner; a culinary hare and tortoise situation, if you will.<br/ <br/ “What if they don’t cater for big groups? What if it’s awful and I’m forever ridiculed for my restaurant choice?” Such questions were running through my mind, distracting me from my morning tasks.<br/ <br/ An amiable Italian gentleman saw the first sub-group and exclaimed “group of ten, this way please!” so we followed orders and went inside to our long table, immediately looking above us at the conservatory style ceiling and feeling as though we had walked into a Tuscan summer.<br/ <br/ Our charismatic waitress brought over an alternative to a complementary bread basket; a plate of amuse-bouche sized pieces of courgette frittata served on a forest of rocket. I was very impressed by this. They have foreseen that I’m going to be ravenous, having not eaten since my 11:00 AM apple; that I may not wish to bloat up on bread; that I enjoy being surprised, which I most certainly was. I had only been there ten short minutes and these people already knew how to please me more than some people who have known me for decades. If that isn’t customer service, I really don’t know what is. <br/ <br/ The menu is slightly unusual in that there isn’t the usual long list of pizzas and pastas to choose from, instead there were a couple of al forno dishes (baked in the oven), several paninis (with pizza bread), and a list of specials, a few of which were mains. I took from this that a decision had been made to offer a limited number of dishes, but to do them well.<br/ <br/ I had top-notch, considerably portioned gnocchi with bolognese sauce for ÂŁ11.50, served whilst the tomato sauce was still bubbling from the oven, with fresh basil scattered on top.<br/ <br/ To make the experience even more superior, they should consider investing in a second credit card machine to take two payments simultaneously since this was a bit slow.<br/ <br/ I was really fond of this restaurant and highly recommend it. Now I just need to think up another reason to go back next week.."

Huffkins Kingston (huffkins At John Lewis Partners)

Huffkins Kingston (huffkins At John Lewis Partners)

➤ 1st Floor, John Lewis, Wood St, Kingston Upon Thames KT1 1TE, United Kingdom, Surbiton

Kebab • Cafés • Sushi • Asiatic


"we came in as we had a buy, get a free cream tee pass through the john Lewis Card app. After we had ordered ourselves and sat down, it took about 15 minutes until our tee was brought over us, what we thought was one, but when it was a Sunday afternoon and we reasonably understood. we thought the skorn would follow, but they didn't, in that we waited another 15/20 minutes and nothing came. our table was right next to the counter so we could see that many drinks/kissen/mice are placed on tablets and brought to other tables. we asked one of the servers if we could have the rest of our order, because he had not all come, she said (without apology offered) and checked our table number before she went back behind the counter. but nothing came back and after another 10 minutes we had enough and had to go as we needed to be elsewhere. we went and asked if we could have a refund because it was ridiculous that we would wait for over 45 minutes until a cake is placed on a plate. the dame at the time was the one who had taken our order and we asked where our food was when she passed, but she still looked out that we were angry! she went and got someone else, I guess her manager, who then told us that we could not have a refund because we used a voucher and included our ordering a free article. why that meant that we could not get a refund that I don't know, we didn't ask for the money for two things, just for those we paid. they said the best they could do was give us the objects, and within less than a minute they were piled. Amazing that it could be done so quickly, considering how long we had originally waited! I can't say if the actual cakes were good or not because we had to go somewhere else this afternoon, so they had to be left in a warm car for several hours and until we came home, the pots of the cream had to be thrown away and they had dried out."

Luigi's Italian Ristorante

Luigi's Italian Ristorante

➤ 730 Chester Road Old Trafford Manchester, M32 0RS, United Kingdom

Pizza • Sushi • Mexican • European


"This was a curate 's egg of an evening and, judging by other reviews, a bit of a one off. I hope, for their sake, that it was. We were a late booking. When we arrived we seemed to be expected and were shown to a table, but then waited for a quarter of an hour for someone to bring us a menu or ask if we wanted a drink. I then followed the lead of others in the restaurant and went to get our own drinks form the receptionist. After we had been waiting for nearly 45 minutes, and after several waves, the waiter finally came to take our order. We had been planning to have the tasting menu, but that was off. There was no apology for the wait. After a further wait, our starter arrived and then after another delay the main course. Both were outstanding. Yes, that 's right, the food was great. I had a prawn starter and a chicken main; my wife a carpaccio starter and veal main. All four dishes were innovative and excellently cooked very far from the standard Italian you get. Desserts were good too. I had to go to reception to get the bill it seemed to bear little relation to what we 'd had, but seemed about right and we just didn 't have the time or energy to argue. So, all in all, a mixed evening. To be fair, it was a fairly busy restaurant, but there seemed to be only one waiter and a receptionist. The waiter was very busy and so not as attentive as he might have been. I can only assume that they were 'man (or men) down ' front of house and, perhaps in the kitchen as well. Had they told us that when we arrived there 'd probably have been a bit of a Dunkirk spirit and we 'd all have laughed about it and accepted that they were doing their best. But they didn 't, and most people around us were getting quite frustrated. As I say, judging by other reviews, this was a one off. I really hope it was, because the food was really, really good. But if I go again, I 'll take a book."