Phone: +441239623678,+447783806375
Address: Green Street, SA43 1HX, Ceredigion, United Kingdom
City: Ceredigion
Dishes: 3
Reviews: 1714
Website: http://www.cardigancastle.com
"It was 2pm. The restaurant was clearly busy which isn’t their fault, in fact usually a good sign. However, where our experience failed was the fact we were stood, visibly, at one of two entrances for over fifteen minutes with no one to tell us how long the wait might be (bearing in mind this was at the immediate top of a steep flight of stairs and others were behind us) and then when we did get seated we were sat for fifteen minutes not getting any attention from clearly overstretched waiting staff and witnessing other tables experiencing the wrong order but then they were also getting forgotten too. We decided to leave as this did not bode well for a relaxing eating experience with a family. It would appear the kitchen and serving staff were overstretched and not being managed particularly well at this busy time. Lack of communication is always a bad experience for customers, especially with a young family. I hope in the future this place can get it right during busy periods as the location and facilities seemed great."
All prices are estimates.