Phone: +442890655332
Address: Loughshore Park, Shore Rd, Newtownabbey, United Kingdom
City: Newtownabbey
Menu Dishes: 7
Reviews: 287
"I used to come to this restaurant regularly for years, but after today, I will not be returning. I have never been in a café where people are allowed to reserve tables while others are left standing with their food and drinks in hand. It's a total lack of consideration. Today, after purchasing food and drinks for my two young children, I was disgusted to find myself standing while others occupied tables, even though they hadn't ordered anything yet. I decided to temporarily use two empty seats for my children's safety, only to be verbally abused by another customer when they arrived with their order. To make matters worse, the staff supported this behavior. Inside, four students were occupying a table while one of them stood in line for coffee. It was chaotic and unorganized. The staff seemed to think it was acceptable for people to reserve tables long before they had even received their food and drinks. I was especially appalled to see a woman standing on the floor, balancing herself at the hand sanitizer station while drinking her tea, while children were left standing at tables without eating or drinking. It was a disappointing and frustrating experience."
All prices are estimates on menu.