Milkshakes Milkshakes

Creamy milkshake made with premium ice cream, blended until smooth, and available in a variety of classic and creative flavors.

Frankie Benny's

Frankie Benny's

130 Dundee Street, DD1 5, Edinburgh, City of, United Kingdom

Steak • Drinks • Burgers • American


"It is my first time in this Frankie&Bennys but I have been many times in other ones. I came with my partner to have dinner and we were totally disappointed with the service given. The waitress a young lady, brunette and short hair took the wrong order. We wanted to have all the food together and not starters and mains as we had a cinema date.We got the starters, (never asked it they were ok) and when we got the mains (after waiting for a while) they were completely wrong and poorly presented. it was 2 carbonara, 1 with extra mushrooms and 1 w chicken and nduja sausage . We got the pasta without any bacon at all and we were like, where is the bacon? The waitress passed our order totally wrong to the kitchen, no bacon and chicken and mushrooms instead. We were offered for fresh new ones instead and this also took a long time to arrive. They came again the second time wrong, my partners pasta had no sausage this time. After being told they did it in. I asked the manager to have a closer look and once he did he agreed there was no nduja. At this point we decided to just eat as we were already too late for our cinema booking. The service overall was shocking. The waitress and waiter seemed they didn’t care at all about the job and the customers. No check backs on food even after the issues were raised. They never asked if we wanted more drinks! Definitely really poor customer service and they never tried to make it better. My advice to the GM of these place, get ride of these staff who make the brand Frankie&Bennys a really bad place to eat. They never gave us any discount or apology or tried to give us a sweet to forget the nightmare. I’ll def not coming back to this restaurant anymore!"

Frankie & Benny's

Frankie & Benny's

Abingdon Way, South Tyneside, United Kingdom

Pizza • Steak • Pasta • Italian


"we had a disappointing experience with a pub lunch, but frankie and benny are prepared for this disappointment. the personal was great. they found us a table for five big adults. they quickly took our drink order and delivered exactly what we ordered, including the special drink request of my father. we shared a meat festival star and a pizza style garlauchbrot. it was just enough to the juices flow for our main courses and tasted fantastic the most important courses were also fab. my sister in law loves her grill sauce. the penny of my mother came out hot. my salat was right, I wanted some extra salat dressing just for the case, but I didn't need it. the Speck double cheeseburger defeated my sister. my dad really enjoyed his ribs when we approached them. puddings were really nice to brownies and chocolate fudge cake for my sister and sister in law. dad had apple cake that comes with both vinegar and ice cream. I had the frightened basket cream, caramel ice cream and banane in a cookie shaped basket. we all agreed that eating was much better than we could have gotten in the pub and the service was absolutely extraordinary. They also brought me a cupcake with a candle so I could fly out. they played stevie wonders happy birthday. I was really touched, and when it came to the bill, my sister in the law loaded the francie and benny app on her phone and we have 50% of our main courses. my father was very satisfied/ I can't stress how good the service was. all the staff members were happy that our meals felt special and I even have a box to bring my cupcake home. I think all our meal times will go there. happier place for us."