Black Olive - Menu

Navigation Point, Hartlepool United Kingdom, United Kingdom

🛍 Wine, Vegan, British, Vegetarian

3.9 💬 1673 Reviews
Black Olive

Phone: +441429864411

Address: Navigation Point, Hartlepool United Kingdom, United Kingdom

City: Hartlepool United Kingdom

Dishes: 35

Reviews: 1673

Website: http://black-olive.co.uk/

"I made a reservation two weeks in advance for Mother's Day and went with a picky eater who wanted to see the menu beforehand. When I called to inquire about the menu, I was assured that there was no special menu and what was shown on the website was correct. However, upon arrival, we were given a special menu with no vegetarian options and all items were double the price of the regular menu. The food was good once it arrived, but the service was terrible. We were seated in a separate room and waited 20 minutes for a menu, which I had to seek out from the waitress. We finally received menus for 4 people, but no drinks menu. After another long wait, I had to locate the waitress again to inquire about wine options. The service continued to be slow and disorganized throughout the meal. When we were ready to pay, there was no one available to assist until I approached the kitchen. The waitress seemed distracted and took a long time to process the bill. If it weren't for my elderly mother, I would have left earlier. Despite the good quality of the food, I would not return or recommend this restaurant until their service improves significantly. If you're looking for a place to simply grab a drink at the bar, this might be a better option."

Jacob Jacob

By far the best bar in the city in terms of distance, with friendly staff, impeccable service, and cleanliness that is truly a delight.

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Reviews

Sundayluncher
Sundayluncher

I made a reservation for Mother's Day two weeks in advance, as I was going with picky eaters and wanted to check the menu beforehand. I called at the time of booking and the day before to confirm that the website menu was accurate, and was told there was no special menu. However, when we arrived, we were given a special menu with no vegetarian options and double the prices of the regular menu. The food was of good quality, but the service was terrible. We were seated in a side room and waited 20 minutes without receiving menus. I had to find the waitress myself, who said she would come when she could. Eventually, we were given menus but not a drinks menu. After asking about red wine, the wai...


Freya
Freya

I made a reservation two weeks in advance for Mother's Day and went with a picky eater who wanted to see the menu beforehand. When I called to inquire about the menu, I was assured that there was no special menu and what was shown on the website was correct. However, upon arrival, we were given a special menu with no vegetarian options and all items were double the price of the regular menu. The food was good once it arrived, but the service was terrible. We were seated in a separate room and waited 20 minutes for a menu, which I had to seek out from the waitress. We finally received menus for 4 people, but no drinks menu. After another long wait, I had to locate the waitress again to inquir...

Categories

  • Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosés to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity.
  • Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious."
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

Amenities

  • Wine
  • Visa Card
  • Cocktails
  • Mastercard

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"My wife I visited the restaurant a few days ago for my 70th birthday. It was our first visit we decided to try it after seeing a glowing review in the Evening Gazette. We weren't disappointed! Drink wise I had 2 large Cabernet Sauvignon red wines my wife, the driver, stuck to diet cokes. There were some special offers available on the night we visited (Tuesday) but we decided, as it was a special occasion, to opt for the normal menu. I chose the moules marinieres starter the 10oz sirloin steak main, with black pepper sauce and my wife opted for the garlic mushroom starter the rack of lamb main. We both chose chunky chips with our main meal. In short, everything was fabulous! The food was hot arrived in an acceptable length of time. My wife adored her meal, stating she would definitely choose the lamb again, my steak was cooked to perfection. Only problem was that the chunky chips were so gorgeous that I wouldn't leave any so left no room in my stomach for a desert! So my wife had a sticky toffee pudding, I finished with a coffee. The bill when it came, at £65 total was less than I expected for such a quality meal, so I tipped more than I normally would. I'm not saying that we always pay £65 every time we eat out (which we do often) but this was a special occasion we didn't stint! We will certainly return here so next time we may try the special menu £15 for two courses. The point I'm making is that there is that choice there to tailor your bill to suit! And I'm sure the special menu will taste as good as the normal one! And I'm not forgetting the service. We were treated with grace attentiveness, and with hardly any time to wait between courses. So yes I am happy to give Portals Place a 5 star review most certainly we will be back!"