Booking Office 1869

Good food and service but rather expensive for what it is.

Great food and service in a fabulous venue. The decor is just beautiful.

made reservation then was ignored at front desk. staff did not know where to seat me. poor service, took forever to take order, drinks and food only arrived after 30 mins and constant chasing, food items missing. overall extremely poor experience. View menu

the menu was disappointing in the past. the service was disorganized and slow. Worst still a group of 10 people was allowed to sit on a table for 4! which ruined our evening more than a little. only a little disappointed that we had been looking for one.

The menu was disappointing compared with the past. Service was disorganised and slow. Worst still a group of 10 People were allowed to sit at a table set for 4! Which ruined our evening more than a little. Just a little disappointed we had been looking to it for a while.

eating was very disappointing. starter fish cakes were very small, flavored and badly presented. lamb shoulder for two £56 came with small slices of fat flatbread and two tiny ramakins of relishes. the Monkfish-Curry was small and tasteless, although the two small pieces were perfectly boiled by mönchen. service was haphazard and souls. fantastic event, decoration and building can be made through the food and service that is the whole point of going. View menu

Food was very disappointing. Starter fish cakes were very small, lacklustre in taste and poorly presented. Lamb shoulder for two £56 came with small slices of greasy flatbread and two tiny ramakins of relishes. Monkfish curry was small and tasteless, although the two small pieces of monkfish were cooked perfectly. Service was haphazard and souless. Fantastic venue , decor and building let down by the food and service, which is the whole point of going.

the evening was completely ruined because we arrived to find the restaurant closed for a private party, although booked months ago and was sent a reminder of open table on the day before. open table is a restaurant booking service that was closed to us was not very helpful. the restaurant finally put us in the hotel lounge where we were told that the drinks would be free. after the meal (which was ok but not great) we found that we were charged £220 for the free drinks. after they have taken the bill, the next problem (I know it's a long list) was that they couldn't find a work card machine. five card machines later we had to catch a train and leave the number a daughter alone to pay the bil...

The evening was completely ruined because we arrived to find the restaurant closed for a private party, despite having booked months ago and been sent a reminder by Open Table the day before. Open Table is a restaurant booking service booking us into one that was closed wasn’t very helpful. The restaurant eventually seated us in the hotel lounge where we were told that the drinks would be free. After the meal (the food was ok, but not great) we found that we were being charged £220 for the ‘free’ drinks. Having got those taken off the bill, the next problem (I know, it’s a long list) was that they couldn’t find a working card machine. Five card machines later we had to run to catch a train,... View menu