Phone: +441376325921
Address: Avenue East, Braintree, United Kingdom, CM77 6TZ
City: Braintree
Menu Dishes: 6
Reviews: 5050
"Stopped going here 2 years ago due to constant issues with food. Decided to try again today. Such a disappointment, queued for 15 mins to order food. Was told 20 min wait. 50 minutes later our food arrived, mine was cold and no cutlery available, was told won't be long. After 15 mins waiting our already cold food was getting colder so we used our hands. OK for me having burger and fries but my friend had fish, chips and mushy peas. I had ordered a choc/tort for dessert. Over an hour after ordering I was told the tort should not have been on the menu as was unavailable. The staff were extremely stressed and trying their best, they had a lot of staff off sick. Once I complained I accepted a full refund and heartfelt apologies but don't think I'll be coming again. Also why offer vegan food but no milk alternative for coffee etc. I will end this on a positive note. Although it was cold the vegan burger was lovely and the staff were trying to be as helpful as possible. I did feel sorry for them"
All prices are estimates on menu.