Phone: +441833640300
Address: 16 Market Pl, County Durham, United Kingdom
City: County Durham
Dishes: 5
Reviews: 537
Website: https://finestproperties.co.uk/properties/16-18-market-place/
"After a wonderful day visiting High and Low Force with my Wife and my 9 and 6 year old boys, we had our day totally spoiled by the unnecessary behaviour of the owners of Cafe 1618. After parking up outside the shop we decided to...look at the menu as this seemed the least busy place to eat in the village at the time. Unfortunately, my 6 year old did not want anything from the menu so we took him to the fish and chip shop for chicken nuggets and chips (poor parenting i know but he had fallen over and scraped his knee earlier so it was a bit of a treat). After picking up his meal we headed back to the cafe to sit outside, as we had our dog, and intended on ordering 3 adult meals for the rest of the family. As soon as we got to the table (not even sat down) a lady member of staff (later we learned the wife of the owner) stormed out and said that we could not sit there while we had food from the chip shop, I pointed out that this was only for our 6 year old and we intended to purchase the rest of our food with them. She then flew off the handle and said im just not having it' and im sick of this' and this happens all the time, needless to say she did not agree for us to stay and eat there and asked us to leave'. My wife pointed out she was being rude at to which she accused us (potential paying customers) as being rude for simply pointing out that we felt like this was unreasonable. The employee then stormed off back into the shop. By this time we were packing the Dog and kids back into the car when a highly aggressive and disgruntled male (i presume the owner as hes in a lot of the pictures on Tripadvisor) came flying out screaming we were the rude ones and that we had been totally unacceptable in our behaviour. In retrospect I dont understand why he came out other than to intimidate and be aggressive. This soon stopped when got up to myself and realised i was 6'3 and not the type of chap to approach in that manor. Lucky for him the old adage don't judge a book by its cover is true of he may have been assaulted had he done that with another less restrained. All in all we left feeling, disappointed, intimated, my kids hungry (one at least) but both upset. What I cant understand though is the business acumen. The chip shot got about £4 of business from me. Cafe 1618 missed out on what would easily have been £30-£40. Whats more baffling is i even pointed this out to the female employee by saying we were going to be paying customer yet she still threw us out. PLEASE PLEASE do not go near this place, especially if you have your children (reading the other TripAdvisor comments). The Husband and Wife duo here are simply hateful, bigots, who clearly dont understand business acumen or even the very basics of customer service. I saw it was for sale, I hope the next owners take this place on to a new level as the current bottom of the bucket is pretty grubby."
Menu - 5 options
All prices are estimates.
Empanadas
Savory pastries filled with spiced meat or vegetables, wrapped in a crisp, golden crust.
Side Salad
A fresh mix of greens, tomatoes, cucumbers, and carrots, served with your choice of dressing.
Fish & Chips
Crispy golden fried fish fillet served with classic French fries, a side of tangy tartar sauce, and a lemon wedge.
Chocolate Cake
Rich and moist chocolate cake layered with creamy chocolate frosting for the ultimate indulgence.
Rich
Great little spot. Really friendly owners. Good grub and a local beer.
Address
Reviews
Terry
Great place to stop and chill. Good food and coffee at a reasonable price.
Jordan
super place to eat and enjoy good company. often eat here with small or large groups of family and friends.
Eveliina
Amazing food, beautifully cooked. It's very unusual for me to leave an empty plate!! Even my very fussy son left satisfied
ফাহমেদা
Stopped for a light bite as the chip shop was shut. Reasonable sandwiches and panninis; waitresses were helpful; café was rather dark but there is a small garden at the back as well as limited seating out front.
Alan
stopped on the motorcycles for a fast drink before they drive to the house. the greeting was very friendly and we were greeted by the owners. the service was very fast and cheerful, we would definitely stop there again.
ফাহমেদা
we really enjoyed a lunch here. the food was freshly cooked and delicious. as it was sunny, we sat in front, but there were loads of motorcycles, so the air melting of burning oil and it was loud. not the fault of caffe, but. a warning to others sitting outside could not be as nice as they might think.
Philip
after an exhausting weekend in which duke of edinburgh expeditions were monitored. absolutely brilliant eating, a warm welcome, a fast friendly service and great music play (I love a bit annie lennox! ha ha. recommend the steak and wobbly sandwich with the double boiled chips.! I enjoyed it so much that I sat on the table to write this review before I go!
Leo
Our second visit, just a 45 minute motorbike ride from Stockton.The first visit was with two other gentlemen and we had assorted breakfasts mid morning which were fabulous ,the staff were friendly the place has a nice atmosphere.Today it was a light bite of cheese...n onion toasties and a nice latte.Same again friendly staff lovely food my wife enjoyed the salad dressing apparently the chef's own creation.Next time we visit will be on an evening.We have a caravan so will stay at that fabulous caravan site at the other end of the village and walk to this place on the evening for a meal and a bottle of wine.many thanks
Ellie
After a wonderful day visiting High and Low Force with my Wife and my 9 and 6 year old boys, we had our day totally spoiled by the unnecessary behaviour of the owners of Cafe 1618. After parking up outside the shop we decided to...look at the menu as this seemed the least busy place to eat in the village at the time. Unfortunately, my 6 year old did not want anything from the menu so we took him to the fish and chip shop for chicken nuggets and chips (poor parenting i know but he had fallen over and scraped his knee earlier so it was a bit of a treat). After picking up his meal we headed back to the cafe to sit outside, as we had our dog, and intended on ordering 3 adult meals for the rest o...
Categories
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Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
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Fish Delight in our exquisite fish dishes, crafted from the freshest catch of the day. From grilled favorites to savory stews, our menu celebrates the ocean's bounty with flavors to satisfy every palate.
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Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
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Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
Amenities
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Seating
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Serves Alcohol
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Outdoor Seating
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Vegetarian Friendly
