Phone: +442840662112
Address: 17 Castlewellan Road, BT32 4AX, Banbridge, United Kingdom
City: Banbridge
Menu Dishes: 3
Reviews: 836
Website: https://captain-cooks.co.uk/
"I used to use the app to order their food they have messed up my order a lot of the time. Even though its written down on the app don't know how they manage that. But I still used them because the prices were decent. I tried to order today but the app was down and told me to call the store. So I did, placed my order and was told it would be an hour. Fair enough happy to wait, it arrived and had a four pounds extra charge on it. I was confused thinking they now do extra delivery charges since normally it's free. They told me they charge four pounds for phone orders. Four pounds to call when it was their app that was down. I'm shocked I've never heard of a phone call charge for a business. It's apparently to encourage people to use the app which was down. No offer of a refund just a sorry. If your app isn't working how can I use it? They've lost a customer who used them once a week for over a year now. Won't be using them again."
All prices are estimates on menu.