Phone: +33546292183
Address: 25 Chemin du Pas du Nord, 17590 Saint Clement des Baleines, Ile de Re, France, Saint-Clément-des-Baleines
City: Saint-Clément-des-Baleines
Menu Dishes: 3
Reviews: 7097
Website: http://www.casaromana-restaurant.fr
"My husband and I came to eat at lunch. One card for two, we waited a lot 10-15 minutes before the order taking because we called. We ordered dishes and water carafe. My spouse was served quickly. My plate arrived 15 minutes later with a black hair mixed in the fries (I am a chestnut, hair tied in mats so sure that it is not me). I warn the waiter who apologizes, send my plate back to the kitchen and get a little upset, and make me prepare another. I ask them to do it quickly, not as for the first plate for was long to come (especially that my spouse was already served since), at the same time I ask for the water carafe (I am pregnant, it is very hot outside, normally the carafe is the first thing on the table). In short, my second plate comes, I take a quick look, another hair stuck on the sausage! A bit angry and hungry, I bring my plate to the waiter, who tells me that it is not a **** of the kitchen, that I put it in! So I get mad and tell them it’s stupid, that it’s not at all in my interest to do this! In short, I ask to drop and give me the bill. The waiter continues to accuse me of having put my hair, a dialogue of deaf, he ends up saying nothing and tendering the TPE bank. By checking the ticket, we see that they billed my dish not ate (because of the hair always), so we go back, I ask the person who was not at all aware of the story. The waiter comes back by accusing the kitchen this time! Fortunately the person in charge paid us the uneaten dish!! But I really don't recommend this ****! PS: For the boss if ever: Think about providing carts to your employees in the kitchen, it’s still more praopre and it will prevent you from reproducing this experience!"
All prices are estimates on menu.