Phone: +441244881621
Address: 2 Fiddlers Lane, CH1 6DH, Cheshire West and Chester, United Kingdom
City: Cheshire West and Chester
Dishes: 5
Reviews: 1413
Website: https://fareast.business.site/
"I ordered a delivery from this restaurant. The delivery arrived on time as promised, within an hour. Unfortunately, the food was only slightly warm and not hot. It cooled down very quickly upon arrival. The quality of the rice was poor, as it was clumped together in large sections. I called the restaurant to express my dissatisfaction with the order. The lady on the phone kept interrupting me and made excuses for why the food was not hot and why the rice was clumped together. I found this very disappointing, both the quality of the order and the staff member's reaction. As someone who works in the food industry, I know the importance of listening to unhappy customers and not getting defensive or making excuses. This kind of behavior will drive customers away. If the staff had listened to our concerns and offered some kind of resolution, it would have made a big difference. Unfortunately, this experience has made us not want to order from this Chinese restaurant again. I do not recommend this restaurant. Service: Delivery Price per person: £30–40 Food: 1 Service: 1 Atmosphere: 1"
All prices are estimates.