Flames Burton Upon Trent

Miller Carter Burton

➤ Ninth Avenue, DE14 3, East Staffordshire, United Kingdom

Steak • Pasta • Seafood • Steakhouse

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"Usually our favourite Miller Carter restaurant but unfortunately tonight our waitresses lack of customer service and helpfulness left us feeling a little cheated. We usually like to enjoy the service provided when we frequent this restaurant and always tip heavily for a good service and an enjoyable experience. However this evening has left a sour taste on our usual experience. The waitress was extremely abrupt and could only be likened to a strict headmaster. She was extremely unhelpful and made it as difficult as possible to use our collected stamps to redeem money off. The food was excellent as always, just the waiting on staff that let it down. This experience was not what you expect when you consider the Miller Carter brand and reputation."

Horse Shoe Burton

➤ Main Street, Tatenhill I-DE13 9SD, United Kingdom

Pub • Vegan • British • Vegetarian

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"Driven past many times but we decided to stop in for a light lunch and a drink today. It was a lovely warm and friendly atmosphere as soon as we walked in and Adam the owner was great. Had a chicken salad sandwich which was perfect and spotted other food coming out which also looked delicious. Great locals in there too who were friendly and had a good laugh with them. Not to mention Roy Wood from Wizzard was in there this afternoon!: it’s a great pub and we will definitely be returning."

The Bell Inn

➤ Main Road, Burton Upon Trent I-DE13 9QD, United Kingdom, Burton upon Trent

Pub • Vegan • Seafood • British

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"This is a fantastic pub! We had a late reservation, but they were able to accommodate our group of seven without any issues. The food was top-notch, and the staff was incredibly attentive. Nothing was too much trouble for them; they really went the extra mile to be helpful. The atmosphere was great as well—everyone in the pub was very friendly and welcoming. I can't recommend The Bell Inn highly enough. Five stars!"

Favourite Thai

➤ 7-8 Market Place, East Staffordshire, United Kingdom

Wine • Beer • Thai • Pizza

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"Firstly we have been regular patrons of Favourite Thai since it opened. Under the previous owner who retired a couple of years ago it was truly excellent in all respects and I considered it my favourite restaurant in the UK. We have celebrated numerous birthdays, Valentines and anniversaries there. When the owner retired a manager was appointed and initially it was much the same. Don’t know who owns or runs it now but having not visited for some months last nights experience was truly shocking. First the famous Favourite Thai sharing starter. Gone was the fabulous Thai crab cake and carrot salad to be replaced with a range of fried items all in the same shade of beige and including that most traditional Thai item a battered onion ring. There were also two small spare ribs in hoisin sauce so not exactly Thai. Next our favourite: sea bass with mango, chillies and Thai basil. Normally this is sea bass in a light tempura butter with a salad of sour mango, cherry tomatoes and onions, chillies, coriander and basil with a lime based dressing which cuts the batter. This was two pieces of cod which appeared and tasted like they had come from the local chippy with mango on top but no tomatoes, virtually no onion, no discernible chilli or basil and two coriander leaves. The taste was overwhelmingly of cooking oil and the mouth feel was vile. The fish would have been ok with a side order of chips and mushy peas but was about as Thai m tasting as my husband’s socks. The Pad mee noodles are normally full of spring onions and bean sprouts and dressed with fried chopped garlic. There was no garlic and virtually no vegetables. Just a dollop of very greasy noodles that what I ate sat on my stomach like lead. The real shocker though was the service. We were offered one drink at the beginning and nothing else throughout the meal. Service used to be superb with complimentary water and prawn crackers on every table. After finishing as best we could the disappointing mains we sat back and waited for the dessert menu. Puds here used to be lovely and frankly I needed something to take away the taste of cooking oil. The lady who seemed to be in charge came over took the plates and said with no word of apology “do you want anything else because I need this table?” Our answer was “no. We will have the bill please”. This was £60. For the first time in my life I didn’t leave a tip but I will leave you one: avoid, avoid, avoid."

The Spread Eagle

➤ Church Rd, Rolleston On Dove United Kingdom, Rolleston on Dove United Kingdom

Pubs • Full • Coffee • British

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"Oh how the great fall.. This used to be our “go-to” pub for Sunday roast, so much that we would recommend it to everyone. we came yesterday (Sunday the 20th of November) and it was a completely different pub from the last time we visited. The service was incredibly slow and multiple times we felt as though we had been forgotten, long gaps between courses, dishes getting forgotten and drinks orders not being taken. Such a shame, as the food is still as tasty as ever. But you have to wait an extremely long time to get it. Due to the slow service we found it easier to order drinks from the bar directly, meaning conversation was broken. Staff appeared to not know the room plan and we had multiple dishes arrive at our table and then swiftly get removed and put on other neighbouring tables instead. The quickest service we recieved was when we asked for the bill, which arrived in seconds, although again it was for the wrong table. Overall it felt embarrassing that we had recommended the pub and invited family over for a meal, yesterday left us with a sour taste in our mouths. The manager was very apologetic but for saying we spent approximately £200 in total the service really let it down. Unfortunately we won’t be returning again. We wish the pub well and hope that it’s just a temporary issue."