Phone: +498974038422,+4989125094580
Address: Tal 10 | 80331 München, 80331 Munich, Bavaria, Germany
City: München
Menu Dishes: 5
Reviews: 8703
Website: http://hansimglueck-burgergrill.de/standorte/muenchen-isarpost
"Our waiter was extremely disrespectful. We were seated by a lady and asked to move as the people behind us had their bags on our seats, this was no issue. A guy took our order, dark hair, approximately 5ft 8, although I believe you'd be able to identify him easier by his attitude. He rushed us to take our order, trying to guess what we were going to say. As a result of this we were given a lemonade instead of a ginger beer, this issue was resolved by a bar staff. As soon as I took my last bite, literally still chewing, he removed my plate without asking or signalling. He then asked us to pay. My friend informed him that we were going to order dessert, he told us to order now and pay for it as he had to leave. Apparently he can't be at work past his time. I told him that we were unhappy with the treatment and he said ' this is how it works here'. My friend took out €20 and I did the same. He took the money from her and complained about it not being enough and that the bill is €29. I brought it to his attention that we were paying separately. We paid and he rushed off. He then went behind the bar and spoke about us to every colleague that would listen, the other member of staff starting looking at us. Another member of staff brought out my dessert. When we were leaving the restaurant, 30 minutes after paying, the same rude member of staff that rushed us to pay before we had finished or even recieved all of our meal was showing customer's to their tables, taking orders and lighting candles. I don't know why we were treated like this, he evidently was not leaving and even if he was, it is still not acceptable. This experience ruined which would have otherwise been a nice meal. I'm really disappointed. If you want good customer service, do not eat here."
All prices are estimates on menu.
München, lively Bavarian city, famous for Oktoberfest, serves traditional dishes like pretzels, Weisswurst sausage, and hearty pork knuckles with beer.