Phone: +441772600286
Address: Southport Rd, Preston PR26 9JB, Chorley, United Kingdom
City: Chorley
Menu Dishes: 7
Reviews: 5285
"Absolutely appalling. Been visiting this pub for some time and over recent weeks it has deteriorated. Recently we waited over 45 minutes for our meal it was not busy) and when the food arrived it was so badly burned it was almost inedible. with no apology for the delay; had we not waited so long, I would have sent it back but didn’t fancy waiting another 45 minutes. When we mentioned it to the staff they were unconcerned. We tried again a few weeks later in case this had been a one off but sadly this was not the case. Again we waited over 30 minutes ,and again there was no apology for the delay, but at least the food was good when it eventually arrived. We tried again today but it has not improved. In fact it was even worse. We waited ages again, then the next table to us was served before us even though they came in long after us, however the food was not what they had ordered and they sent it back to have the peas taken off the plate. When it came back to them it was still wrong and we realised it was in fact our meal, minus the peas, so off it went back to the kitchen again. Eventually we received our meals which by this time were cold having travelled the length of the restaurant 3 times. My husbands meal was missing mushrooms, my chips were cold and like cardboard, and the chicken looked as if it had been literally thrown onto the plate. We will not be returning and will definitely not be recommending Highfield to our friends."
All prices are estimates on menu.