Phone: +393318329040,+393272056980
Address: Via San Giorgio, 40, Barletta, Italy, 76121, BARLETTA
City: BARLETTA
Menu Dishes: 3
Reviews: 2369
"This is my second review after the google one. I try to explain myself better since you then wrote a post on facebook insulting me for no reason, just because I left a simple negative review on a fact really happened (I didn't write I paid 100€ per person, we paid 132 € and we were 4 adults and 4 children). I remind you that we do not always possess the truth we are human and we can all make mistakes understood but we try to be educated. I have been a customer for many years and I can confirm that in your pizzeria you eat well and make a great pizza and for this reason I am disappointed by your attitude. Let's go to the facts: We order among other things an octopus salad that comes immediately (fast service). I taste the octopus and had a strange aftertaste, in doubt I ask my wife and my friends to taste it before contesting it and immediately notice the same thing. I'll call the waitress and explain everything by asking you to take the dish away despite it's almost untouched. In the account I find to pay also the octopus 12€ that do not change my position but I report the happened to the owner saying that we did not eat the octopus and it does not seem right to have to pay it.(I paid the octopus) The answer was impossible this answer is unacceptable for several reasons: 1. We can all go wrong and you 2. You gave me a liar 3. Why should I leave a product I just ordered? If I had eaten half a portion I could have understood but we returned the dish without eating it tasting only a few pieces. 4. if I come to the pizzeria is to eat not for: I quote the words used by you in the post on facebook break the ****-flavored-cake. 5.It would be enough to say it is strange that it could happen because our products are fresh and carefully prepared, which I never questioned instead of putting on a pedestal and judging. The criticisms must at least be heard and should invite to internal reflections to the staff, I would have invited the waitress to refer to the kitchen and the property the event in these cases, so as to apologize to the customer or perhaps to taste the food back before telling the customer it is impossible that the product is not good. I wish you the best and hope to close this here without any further insults. Good luck."
All prices are estimates on menu.