Phone: +39383813190,+393339113856
Address: Via San Francesco 36, VIAREGGIO, Italy
City: VIAREGGIO
Menu Dishes: 31
Reviews: 1078
Website: http://www.risto.it/
"Well, mixed feelings. We booked it last min with a family. Even I am German, but I live in Italy some years and speak some ok Italian. So there was no miss understanding. The welcoming process was really nice and they added a table. They straight on what we liked and discussed the Menü. For the kids the starter was ok but still very small although I ask to make sure they are happy. My partner ordered a mixed fish platter which was actually really good. And I ordered a small started which arrived first and an octopus dish. But somehow the must have totally forgotten the main dish after everyone was served! While my family was nearly finish I ask them very friendly if my dish arrives soon and all they replied was that they have to serve other tables first !.. I was shocked and speechless! 10 min later 30 min in total I hit a bit unhappy and ask them if this is normal to serve things like this ?.. because I like that we as a family eat together! Then I saw they discussed internal near the topic and it seemed like they made indeed a mistake. But the whole time they came just by to ask if they could take an empty platter away without recognizing that I actually still didn’t have my dish ! So in the end the lady brought me finally the meal which I couldn’t enjoy anymore since everybody around me finished and kids said they were still hungry and I just just hurried up ! The lady apologized in the end and they gave us a 10% discount but we avoided them to order further desert or coffee ! And in the end my dish was for 18€ or so quite small too. Means, probably not again but give it yourself a try. That summary of this is after being five years in Italy that nearly all Italian restaurants believe they are the best in the world sorry, but you are not and pretty resistant against feedback and improvements! That’s why you war meanwhile better Italian dishes outside Italy than in Italy .. sad but true !"
All prices are estimates on menu.