Jacky's Kitchen - Menu

Unit 4 Southside, Bromsgrove St, Birmingham, United Kingdom

🛍 Asian, Coffee, Chinese, Kitchen

3.6 💬 1475 Reviews
Jacky's Kitchen

Phone: +441216667187

Address: Unit 4 Southside, Bromsgrove St, Birmingham, United Kingdom

City: Birmingham

Menu Dishes: 6

Reviews: 1475

Website: https://localz24.com/chilli-kitchen-175182-web

"The food at this restaurant is good, but the customer service is absolutely terrible! My partner and I have been regular customers for the past year, coming in for dine-in or takeout at least every other week. However, our experience has been deteriorating over time. Yesterday, we brought a friend along and encountered possibly the worst customer service we have ever experienced. As soon as we were seated and started discussing our order, our server abruptly told us to stop talking and place our orders immediately. When we tried to decide on our dishes, she refused to accept our choices and pressured us to change them quickly. We felt rushed and uncomfortable, as she stood over us and even chose a dish for us without our consent. She became impatient with us, making the whole situation incredibly awkward. It was strange that we were singled out for such disrespectful treatment, while others in the restaurant were receiving proper service. Needless to say, we will not be returning to this place."

Full menu - 6 options

All prices are estimates on menu.

Entrées

Beef Dishes

Gnocchi

Vegetarian Dishes

Fried Rice

Indian Rice

User User

This is the best Sichuan dishes I’ve been able to find in the area !! I am really in love with this place even though it would be easy to walk past it as it doesn’t seem very fancy. The food is just amazing with...massive portions and delicious flavours, so much choice as well. We had : A big fish dish with rice Dan dan noodles Still brought some back home !! Can’t wait to come back and they have all my support I recommend it especially if you like spicy food.

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Reviews

User
User

Work colleague popped to Birmingham so I had to take him to one of my favourite chinese restaurants. Absolutely pouring with rain outside and we got soaked but found a warm welcome here. Sizzling beef and a Fish spicy dish. fried rice Pot of...chinese tea for Tsingtao beer x Beef wonderful... see pic Fish dish lovely... see pic Rice really good. Had to take bit of the fish home in a take out container.. So much of it. So was it worth getting soaked ? Absolutely


User
User

While my favourite café is closed for refurbishment I am looking for an alternative for good Chinese food. This place isn’t it. The menu description was simple: braised pork intestine. What I got was a bowl of mostly potatoes, a few shreds of some form...of meat and a lot of dry chilli drowning in oil. Lots of oil. Really, oil to a depth of half a centimetre over everything. There was no way I could finish it. In fact, when the (over cooked) rice is the best thing about it then what more can I say?


User
User

of us went to City centre. Didn't realise there were still New Year celebrations in Chinatown. Got to restaurant at Already quite busy. Table for and a wait for food.. all tables taken by the time our food was served and then...it became really busy. Despite that.. the food was excellent. Cold spicy chilli meat... mmmm Beef in black pepper.. wonderful. Fish In spicy sause with veg.. wife's favourite. Beef brisket noodles. Meat wonderful Rice x Tea x Normally takes cards.. Only took cash today. Not a probem but not told at outset hence the not the I would have given. Food wonderful. View menu


User
User

So this time went for lunch on a Sunday. Got there and already most tables full but got a table for and sat down. Good service. Free peanuts while you wait for ordering. Starter. Cold spicy beef Mains. Chicken and Tora (Like a...potato) Spicy fried squid (hot and spicy. Mmmm) Beef noodles. Hmmmm Pak Choi with garlic Rice And a lot of tea. As always. Ordered too much. Of course too home the food that we didn't eat. Total cost Always a pleasure to eat here and very traditional. Having just returned from China holiday (I'm white British) the food here is so different from your local take away so be prepared for your taste buds to sizzle. Be here a lot and keep coming back !!!


User
User

First restaurant meal out of lockdown, went as family of with young children. Food was delicious although the ma po tofu was too peppery for most of us if you like it spicy this place is perfect. Dan Dan mian was flavoursome...and the noodles were a good texture. We also ordered the lamb with vermicelli in soup, dumplings and vegetables. It was a green veg I've never heard of (and still don't know what it's called) but recommended by the waitress and it was tender and perfectly cooked. Portions were enormous. Service was good and well-meaning although we struggled with the language barrier (some spoken Chinese would definitely help Would return without hesitation, highly recommended.


User
User

Average food, horrible service. Doesn’t worth one star First of all I don’t care about tips. I paid every restaurant pounds when I was in Israel or Spain. I do appreciate nice table service. I had a beer duck, rice and cola, in...total. It was only so-so but I’m not talking about food now. Just be direct, this restaurant has the worst service I’ve ever seen. I wanna pay by Visa and I was told they don’t accept card payment. What? You are not a random bubble tea shop and my bill was So I asked them at least try once. They say it’s broken. “No way, you can’t just say it’s broken or you don’t know how it works google it then, I want to speak to your manager!” Eventually I finished the card paym... View menu


User
User

They have this buffet hotpot for which is not cheap but there are not that many choices available to order. Not only that, the portion for each order was only enough for person when there were two of us. We ordered the second...time after finishing the first dish which came quite promptly. Then, when we ordered the third time, it didn't come until mins later. For the fourth time we ordered, the waitor was stopped by the woman in charge of the cash register who came over and reminded us in an arrogant manner to finish off the remaining or pieces of meat on the plate before re-ordering (I committed the inexcusable error of ordering with food still on the plate in view of the minutes wait in th...


User
User

They have this buffet hotpot for £17.99 which is not cheap but there are not that many choices available to order. Not only that, the portion for each order was only enough for 1 person when there were two of us. We ordered the second time after finishing the first dish which came quite promptly. Then, when we ordered the third time, it didn 't come until 20 mins later. For the fourth time we ordered, the waitor was stopped by the woman in charge of the cash machine who came over and reminded us in an arrogant manner to finish off the remaining 3 or 4 pieces of meat on the plate before re-ordering (I committed the inexcusable error of ordering with food still on the plate in view of the 20 m...


User
User

The food at this restaurant is good, but the customer service is absolutely terrible! My partner and I have been regular customers for the past year, coming in for dine-in or takeout at least every other week. However, our experience has been deteriorating over time. Yesterday, we brought a friend along and encountered possibly the worst customer service we have ever experienced. As soon as we were seated and started discussing our order, our server abruptly told us to stop talking and place our orders immediately. When we tried to decide on our dishes, she refused to accept our choices and pressured us to change them quickly. We felt rushed and uncomfortable, as she stood over us and even c... View menu

Categories

  • Asian Experience a culinary journey through Asia with our diverse menu. From the spicy flavors of Thai curry to the savory umami of Japanese sushi, we offer a wide variety of dishes that celebrate authentic Asian cuisine.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note. View menu
  • Chinese Savor the rich, authentic flavors of China with our selection of iconic dishes. From savory stir-fries to mouthwatering dim sum, each creation captures the essence of traditional Chinese cuisine, delighting your taste buds with every bite.
  • Kitchen Indulge in the heart of culinary artistry with our Kitchen menu category, where innovation meets tradition. Each dish is crafted with passion, promising a delightful journey of flavors that tantalize the taste buds.

Amenities

  • Takeout
  • Seating
  • menu
  • Delivery
  • menu
  • Television

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