Phone: +4960239294382
Address: Bahnhofstrasse 21, 63755 Alzenau, Bavaria, Germany
City: Alzenau
Menu Dishes: 7
Reviews: 3838
"As has come to the previous positive reviews, I cannot understand in any way. Our room was clean. The owner, however, is not ashamed as I have never experienced. Heartliness is in vain from the host site. The cleansing power and a young employee in the restaurant were the only two people who really tried. The cleansing power, because she's the only one who asked about our satisfaction. The employee, because he's ready for my question, has at least brought us the food to the room. There is no reception/no reception on site. Instead, there are two phone numbers on the entrance door to the rooms. I reached one of them after my arrival at the fourth attempt. The hostess gave me the key. Information on the special check-in conditions would have been desirable. I booked the room a week earlier on Booking and was already in exchange with the hostess about the Kontakfeld. In order to ensure a smooth process, I have already asked to provide the sleeping couch for us in advance. I also asked about the reservation for dinner and asked for a table reservation for 6:00 in the Almhütte. The couch was not exposed on arrival. The table reservation was not made. Gasthof and Almhütte were fully booked, a placement was not possible. We had to discuss the sofa bed. Instead, I was told that there would be no information about the sofa bed. A view/shareholding of the restaurant is absent. I gave the hostess our dialogue after departure because I doubted myself. You're wrong. Despite the evidence and the friendly evidence that the table reservation has not been noted, an apology is absent. View misdisplay. Instead, the answer... we wouldn't be very sad if you could spare us with bookings of this kind in the future!... ."
All prices are estimates on menu.