Phone: +441189582782
Address: Kenavon Drive, RG1 3, Reading, United Kingdom
City: Reading
Menu Dishes: 35
Reviews: 0
Website: http://www.mcdonalds.co.uk
"I have Coeliac Disease which means I have to adhere to a strictly gluten free diet 100% of the time and although there are very limited gluten free options at McDonald’s in the UK for us coeliacs, I have to give a special commendation to Mya (Customer Experience Leader I believe) who made sure I not only had food options, but made me feel so comfortable and safe. She took ownership of my meal herself and went over and above what I usually experience at McDonald’s, such as putting on gloves to make my meal, making my chips fresh so they would not be contaminated by gluten-containing foods and packaging up mine and my partners meal in separate bags. I’ve never had this in a McDonald’s before, just usually given the allergen leaflet and fobbed off as they usually say they aren’t allowed to answer questions. She was so good at communicating all the steps she was taking to ensure I was safe. It was amazing service, and I’d really like to extend my thanks to Mya. Sometimes we just wanna have a McDonald’s and feel safe, and Mya made my week for sure!"
All prices are estimates on menu.