Phone: +441303258809,+447947673392
Address: Lower Leas Coastal Park, Lower Sandgate Road, Shepway, United Kingdom
City: Shepway
Dishes: 3
Reviews: 379
Website: http://www.facebook.com/pages/Mermaids-Cafe-Bar/155200837835137
"We visited Mermaids today for drinks ice creams, there were 7 of us. Unfortunately, the young girl with dark hair who was serving needs some lessons in customer service! As we approached the counter to read the menu boards she abruptly said 'does anyone know what they actually want? ' we replied that we were looking and she responded by slumping herself on the counter and put her head in her hands. I 'd like to point out that at this time we were the only customers waiting to be served. She took our order with no please or thank yous and was nothing short of rude. As we gathered our drinks to walk away there was another family approaching the counter to which her response was 'oh my god why is there so many people ' and was seemingly annoyed by the customers. As for the establishment itself, I 'm sure it would be a lovely place to visit especially in the summer with the views of the beach but unfortunately the attitude from this particular member of staff let 's Mermaids down."
Menu - 3 options
All prices are estimates.
Hot Dog
A classic grilled hot dog served in a soft bun with your choice of toppings including mustard, ketchup, onions, and relish.
Croque Monsieur
A classic French sandwich with ham and melted Gruyère cheese, topped with béchamel sauce and lightly toasted bread.
Lisa
Food terrible not well signed very shocking don't go. Can't get chips for kids in main canteen and hotdogs disgusting
Address
Reviews
Louis
This place is always so welcoming. Super nice staff always giving delicious food. Never had a bad time there. Plus the view is beautiful
Chris
Been here a few times and servs great coffee, hot chocolate and cakes all very reasonably priced. If your in the area its good for a stop off.
SergioMendes
Stopped by for a coffee break on a cold but sunny day and it was very nice. I probably would not come back for coffee but in a sunny warm day I would return for a refreshing drink.
Casmds
Had the best Brie, cranberry sauce and bacon toasted sandwich for a long time. Excellent and on a busy hot day the staff were welcoming and did well to manage all the orders. Will be back.
JojoM
Cute cafe with great toasties and coffee. Staff really friendly and helpful with a good range of food choices including baked potatoes, toasties and sandwiches. Coffee was a good sized cup with a mellow flavour. Good prices and a great view over the Mermaid Beach.
Jay
The food here is lovely however here’s some constructive feedback for the management: have two queues; one for ice cream and coffee and another for food orders. The queue takes so long and some people only want a quick ice lolly. We will return but only if the queue situation is managed.
Gallavanting
Stopped briefly for hot drinks. Welcome refuge from the cold wind coming from the sea. Cosy little cafe and busy even though very cold outside. We enjoyed coffees in the snug with a toasted hot cross bun. It does look a little tired inside but I feel a first step would be to serve hot drinks inside the cafe in proper cups instead of cardboard cups.
Windows101
This place never fails to disappoint. Its surely a goldmine on the beach but time after time they run out of food and drink. Today, the first sunny day for ages, they only had soy milk at 11am and couldn't do a toastie because they were waiting for a delivery at 1pm! Maybe send one of the many teenage staff to the supermarket to get bread and milk? It's a real shame, could be so good but it's a shambles whenever I go there.
Hannah
We visited Mermaids today for drinks ice creams, there were 7 of us. Unfortunately, the young girl with dark hair who was serving needs some lessons in customer service! As we approached the counter to read the menu boards she abruptly said 'does anyone know what they actually want? ' we replied that we were looking and she responded by slumping herself on the counter and put her head in her hands. I 'd like to point out that at this time we were the only customers waiting to be served. She took our order with no please or thank yous and was nothing short of rude. As we gathered our drinks to walk away there was another family approaching the counter to which her response was 'oh my god why...
Categories
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Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
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Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
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Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
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Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!
Amenities
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Takeout
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Seating
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Waterfront
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Serves Alcohol
