Phone: +442086791828,+442086727500,+442086842223
Address: 1416 London Road, SW16 4AQ, Croydon, United Kingdom
City: Croydon
Dishes: 8
Reviews: 1938
Website: http://mirchmasala-takeaway.co.uk
"MIXED REVIEWS for good reason and you would hope the owner would pay attention. 1. Hygiene is not as good as it could be and that is bad for many customers even if staff dismiss it. 2. Customer service us variable. Bad for customers because they want to go somewhere they can rely on for a friendly welcome. 3. Fairness has been questioned. Several customers complain of being watched (too much by staff when using the buffet. We were. This shouldn 't be. It suggests a selfishness by the management. 4. Food quality is mixed... and this is just not acceptable. Food quality must be consistently excellent. Our visit was after a funeral, we were a large Party of 20+, a mix of very old to the very young. We were treated well and the starters were tasty. The buffet wasn 't open when we arrived but opened quickly enough. Standard dahl, potato and spinach curry, chicken curry etc. They were tasty (but as said, we were watched was it to see how many visits? . I have been to other Mirch Masala restaurants, they are pretty standard. I quite like the no frills plain tables, canteen style feeling. You 're there to eat staple Indian food. That 's it. But, as a customer, you want to know that the food is safe and that the environment is clean, and that the management are generous and fair. My hope is that Mitch Masala management read back the many positive and negative reviews and take action to change people 's perceptions so that it only achieves 4* and 5* reviews in future. Will I be back? Yes, for sure (and I 'll be ready to make another detailed review."
Menu - 8 options
All prices are estimates.
Naan
A soft, oven-baked flatbread, perfect for scooping up curries or savoring on its own, with a light, fluffy texture.
Fish Curry
Aromatic fish curry simmered in a rich and spicy coconut milk sauce.
Fish Tikka
Grilled pieces of fish marinated in aromatic spices, offering a smoky, flavorful taste.
Garlic Naan
Fluffy and soft flatbread infused with garlic, perfect for pairing with your favorite curry or enjoying on its own.
Tikka Masala
Tender chicken pieces simmered in a creamy, spiced tomato sauce, served with fragrant basmati rice.
Chicken Curry
Tender chicken simmered in a rich, spiced curry sauce with aromatic herbs and a touch of coconut milk.
Chicken Curry
Tender chicken simmered in a rich, aromatic blend of spices with creamy coconut milk.
User
mirch masala was a gud fud thought it did not fulfill the authentic feeling of Indian food, but you can certainly go njoy the meal of them really want to taste Indian food.
Address
Reviews
Daniel
Service was not attentive. You are greeted to bottle of water on table is chargeable if opened. Watered down mint sauce. Toilets were flithy. The food was nice although way too oily. The saving grace was the price which was very reasonable
Vish
Mirch Masala has had some work done to update it and it looks lovely. We went on a week day for lunch expecting to do the buffet only to find that they no longer offer this-such a shame. So we to ordered from the menu and the food was delicious and the portion size was decent as usual. We would definitely go back.
Obaidullah
Wonderful customer service!! Each member of staff we interacted with was a positive experience. They also gave brilliant recommendations for food. We ordered a lot and each item we ordered was worth 5 stars. And atmosphere of the restaurant after all the changes they has been made look fabulous. Thumbs up definitely recommended.
Blue
I’m just waiting here for my favourite dish, fish tikka masala, garlic naan and plain rice. I’ve been coming here for over 10 years and still love it as ever. The tandoori dishes are delicious and the curries to die for. Just came back from India and Mirch Masala is so far the only restaurant that measures up! Although it’s a Pakistani cuisine :
Kevin
I've eaten here and the food was plentiful and nice. The service was lightning quick, actually too quick for a pleasant restaurant experience. Based on my personal experience, I would probably rate it 5 stars. The issue is the restaurant has had shocking food hygiene inspection reports from the council for many years and still not addressed them (the fines they have incurred can be Googled).
Anthony
I have come here a few times and have really enjoyed the food. On my last visit the food was ok but found myself feeding uncomfortable with staff watching us all the time, while we ate. I also found the other customers were given complimentary poppadoms with their salad. They will have to improve their customer service before I will ever come back again. Also they no longer allow you to bring your own alcohol.
F
Toilets are a disgrace to humanity. I wouldn’t let me dog use them. When I asked the manager he said that they don’t clean them often because they don’t want people to stay in them for too long. He seemed to think this was hilarious. No wonder they have a 1 star food hygiene rating. Look at the quality of the receipts they gave us. They have no shame and no standards. Which reputable business owner would keep their toilets in the state they do. Disgusting.
Smiley
Terrible place. AVOID AVOID. My delivery to local area was VERY LATE because they did not have a driver...1st they cancelled my order after 45 minutes. ..then I was angry as I waited 1 hour. Then Delivery was Missing for 2 hours. Food was very cold. had to throw everything in the bin. I had to order different food from elsewhere. Customer Service Manager cannot speak English properly. I read all the reviews. Most of the customers have the same complaint. Do not Believe their FAKE positive reviews which are posted by staff and family friends etc. Disgusting Place. Broken Fork pieces found in Food..
Richard
MIXED REVIEWS for good reason and you would hope the owner would pay attention. 1. Hygiene is not as good as it could be and that is bad for many customers even if staff dismiss it. 2. Customer service us variable. Bad for customers because they want to go somewhere they can rely on for a friendly welcome. 3. Fairness has been questioned. Several customers complain of being watched (too much by staff when using the buffet. We were. This shouldn 't be. It suggests a selfishness by the management. 4. Food quality is mixed... and this is just not acceptable. Food quality must be consistently excellent. Our visit was after a funeral, we were a large Party of 20+, a mix of very old to the very yo...
Categories
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Asian Experience a culinary journey through Asia with our diverse menu. From the spicy flavors of Thai curry to the savory umami of Japanese sushi, we offer a wide variety of dishes that celebrate authentic Asian cuisine.
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Halal Halal menu offering a delightful selection of dishes that adhere to Islamic dietary guidelines, ensuring quality, authenticity, and flavor. Enjoy a variety of thoughtfully prepared meals for a wholesome experience.
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Indian Experience the vibrant flavors of India with our authentic dishes crafted from aromatic spices, fresh ingredients, and traditional recipes, offering a rich tapestry of taste with each mouthwatering bite.
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Pakistani Experience the rich, aromatic flavors of Pakistan, featuring spicy curries, tender kebabs, and fragrant biryanis, each dish a celebration of traditional spices and authentic culinary heritage.
Amenities
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Takeout
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Seating
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Delivery
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