Phone: +442079583222
Address: 61 Upper Berkeley Street, London, United Kingdom
City: London
Dishes: 25
Reviews: 32
"This was expected to be a great evening however, failed miserably. We were sat in the back of the restaurant near the fireplace (which was not on) it was cold in this room and we were ignored most of the evening. This was a special occasion for a friends' birthday and fell well below par of what is expected of this acclaimed restaurant especially that which is located in a hotel. We had several waiters/waitresses attend to us and the lack of communication between them was shocking. We were there to enjoy an evening with a nice meal not have to repeat ourselves to the waiting staff. Our drink order was taken about 15 minutes after we sat down and we had to wait a further 20 minutes to receive the same. We placed our order for starters and they were brought out one at a time and by the time the last person in our party received hers the person that got theirs first had finished. We wanted to eat together therefore made a request our mains be served together. When our main course eventually arrived there were items missing from what we had ordered, some dishes were cold and incorrect. We ordered the salmon and were given seabass. When we questioned this the manager insisted that it was salmon and not white fish. After we argued the point he reluctantly admitted we were given the chilean seabass not the Salmon. The dish was replaced as we neared the end of our main course. We were so hungry by this point that we just ate the food. In all honesty the food was nice but the whole experience was disappointing and unacceptable. We sat at our table at 6:30pm and did not leave until 10pm. This was not because were having a great time but due to lack of effective service. Whilst we were offered free drinks and some of the items removed from the bill it certainly did not make up for the ordeal.The staff need to be trained on how to effectively communicate with each other and up the level of service providing the diners with good efficient service."
Menu - 25 options
All prices are estimates.
Chocolate Fondant
A rich, gooey chocolate cake with a molten center, served warm, perfect for chocolate lovers.
Samuel
Great food is very good lots of taste waiters and waiters very friendly and helpful would recommend
Address
Reviews
Bethany
The meal was excellent, the flavors and the service was excellent, I suggest the black cod and the beef, a real hidden jewel in Marylebone.
Sean
The main courses were more delicious and satisfying compared to the appetizers. Some more vegetarian options would be great to see on the menu.
Mark
The restaurant was chaotic and disorganized, leaving customers waiting in the halls and at the bar due to overbooked tables. Despite wanting to try this place, I will not be returning.
Leanne
THe worst service. It took at least 30mins before we could order and we had to argue about the special offer we booked as they didn't want to honour it. The food was good and priced reasonably in the set menu. However à la carte was overpriced.
Ruby
This restaurant offers amazing value with their 'early diner' special! We were greeted warmly, had great service, and the food was not only delicious but also inventive. We couldn't have been happier with our experience, giving it a solid 10/10. There was nothing to fault!
Eva
Restaurant has lost all his early promises. The food has none of the fineness of the taste that was there when it opened and was not very well cooked or presented. The service was bad with completely unacceptable gaps between the courses. It feels like there is a complete change of personnel and management. I would now completely withdraw my October review. A very disappointing experience!
Cameron
We went for a early 3 course meal after a hectic day shopping and we had a fabulous time. The meal was excellent value and was top quality as was the service. The tomato appetiser we had when selecting our choices was a lovely touch, and we all enjoyed all three courses. The portions were appropriate and you could savor the flavours and different textures without being overfull. My chocolate pudding was amazing and my friends said the dessert with Saki was the best they had had ! The relaxed surroundings and airy dining room was a bonus and I would definitely go there again.
Jordan
The professional staff warmly welcomed my friend and I to Nirvana Kitchen as it opened at 12:00, took our coats and invited us to choose our table (the restuarant was very quiet). The menu was small but varied and included several intriguing dishes. The wine list was more extensive but also included attractive options. Throughout our meal the staff were attentive, knowledgeable and unobtrusive. We took advantage of the 50% off OpenTable offer from dishes from the a la carte menu and were delighted by the presentation of and flavours in the food. I heartily recommend Nirvana Kitchen, especially with the OpenTable offer.
Graham
This was expected to be a great evening however, failed miserably. We were sat in the back of the restaurant near the fireplace (which was not on) it was cold in this room and we were ignored most of the evening. This was a special occasion for a friends' birthday and fell well below par of what is expected of this acclaimed restaurant especially that which is located in a hotel. We had several waiters/waitresses attend to us and the lack of communication between them was shocking. We were there to enjoy an evening with a nice meal not have to repeat ourselves to the waiting staff. Our drink order was taken about 15 minutes after we sat down and we had to wait a further 20 minutes to receive...
Categories
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Fish Delight in our exquisite fish dishes, crafted from the freshest catch of the day. From grilled favorites to savory stews, our menu celebrates the ocean's bounty with flavors to satisfy every palate.
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Asian Experience a culinary journey through Asia with our diverse menu. From the spicy flavors of Thai curry to the savory umami of Japanese sushi, we offer a wide variety of dishes that celebrate authentic Asian cuisine.
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Kitchen Indulge in the heart of culinary artistry with our Kitchen menu category, where innovation meets tradition. Each dish is crafted with passion, promising a delightful journey of flavors that tantalize the taste buds.
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Chocolate Decadent chocolate treats crafted with rich, high-quality cocoa. Indulge in an array of offerings from silky mousses to molten lava cakes, each designed to captivate your senses and satisfy your sweet cravings.
Amenities
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Amex
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Visa Card
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Mastercard
