Phone: +441913845777
Address: 20-21 Silver Street, County Durham, United Kingdom
City: County Durham
Dishes: 4
Reviews: 10504
"I visited yesterday and was really excited that they had a specifically coeliac friendly menu. I ordered my food and was told that I wouldn't have chips because of gluten cross contamination which was fine. I asked for the order to have a note saying I have coeliac disease asking to be careful. I was assured the order would be okay. When the food came there were chips so I asked if it was gluten free, the food was taken back to the kitchen and I was told it was, i then said I was told I wouldn't have chips because of gluten and to check again. The chips were taken to check and then the guy came and took my food saying they were going to get me a new one because of cross contamination. It came back and i was sure it was the same meal that had just been put in the kitchen for a few minutes but I felt too awkward to ask again. When I got home it was clear that I had been glutened despite being reassured multiple times. I have been really unwell. Please can you educate the staff about this or stop claiming to be coeliac friendly (or gluten free at all). Really disappointed because I will likely be unwell for the rest of the week."
All prices are estimates.