Phone: +442074330729
Address: O2 Centre255 Finchley Road, London, United Kingdom
City: London
Menu Dishes: 35
Reviews: 56
"We went to this restaurant on Saturday. We were given a table really quickly as it was not busy. We proceeded to order some drinks. I ordered some still water which was poured out into a glass for me. When I went to drink the water, the glass really reeked and I complained to the waiter and asked him to smell the glass. Not sure if he understood but he went away and brought another empty glass. What I noticed was that the restaurant was drying glasses using a cloth. I would bet my house that this cloth was dirty and making the glasses smelly. Plenty of bacteria I bet too. The new glass did not seem to be smelly so I accepted it. Food was ok, we had pizzas which were ok. I prefer crispy pizzas. When the bill came, we were charged in full for the water. I complained to the waiter and he went and spoke to his manager. It was very poor form to expect a customer to pay for something not received. Waiter then proceeds to come to the table and pour a further glass of water!! Fair enough it now means I have been given the water I am being charged for but no apology about the dirty glasses or inconvenience. I paid and left but would never return. Some training required in service and how to treat paying customers. And some hygiene training required stop using that dirty cloth. Disgusting."
All prices are estimates on menu.