Phone: +441708853695
Address: The Green, RM15 6SD, Thurrock, United Kingdom
City: Thurrock
Dishes: 5
Reviews: 818
Website: http://theroyaloaks.co.uk/sockendon
"Where do I start? We booked a table for 8 people for a birthday and we were the only people in the restaurant. I ordered the ‘super roast’ and I actually laughed when it arrived. I genuinely thought it was a joke... meat that was stone cold and water thin, 3 tiny dry potatoes, a miniature Yorkshire, 1 piece of broccoli and 1 piece of dry cauliflower. The meat was terrible, the only way I can describe it is it looked like sliced sandwich meat from a packet that had been warmed up in an oven (just to dry it out) in an attempt to make it look like roasted meat. We immediately complained and the waitress took them back. She came back 5 mins later with the same plate and one extra potato! The meat had clearly been microwaved as well. She said she was sorry and that she’ll take one of the roasts off the bill. We were hungry and reluctantly ate them. It was a very poor meal and we’d agreed we’d never go back. When the bill came up it hadn’t been reduced and when we questioned the waitress she said the owner said NO don’t take it off. I was livid and asked to speak to her so the waitress went off. She came back 5 mins later and simply said ok, we’ll take one roast off... no apology or anything. Terrible food, terrible service, way over priced, never ever going back. Would strongly recommend you don’t put yourself through for what we did!!!!"
All prices are estimates.