Phone: +441517097050
Address: Lord Nelson Street, L3 5QB, Liverpool, United Kingdom
City: Liverpool
Dishes: 7
Reviews: 1723
Website: http://www.theliner.co.uk/eat-drink/seven-seas-brasserie/
"Arrived with family (4 adults, 1 child for a pre theatre meal (arrived 5 mins late but called in advance to advise . We were seated quickly and unfortunately that is where the good part of the experience ends. After 25 mins looking at the menu with nobody approaching us we asked a passing waitress if we could order. Food was ordered, and starters arrived after about 15 mins, small portions but reasonable quality. Then the wait began.... 40 mins later and several reminders that we had theatre tickets, the food arrived. We had observed food on the pass for approx 15 mins and sadly this was delivered to our table, bearly warm and overcooked. Chewy fish, inedible burger and chewy chicken in a sauce that was essentially passata with peppers and certainly did not match the menu description! We began to eat the warm/bland food as no time to send it back however my sisters meal did not arrive. After several minutes my sister went up to the waitess and asked where her meal was, the waitress asked the chef, in front if my sister, where her meal was, to which he replied, 'oh I must have forgotten to cook it '. The chef then asked my sister if he wanted her to cook it now to which she replied that she did. My sisters meal came out 10 minutes after ours, we had finished eating so she ate alone. At no point did anybody ask if our meals were ok they really weren 't! Nobody asked about allergies (I thought this was now a requirement in restaurants? And we weren 't offered any other drinks or desserts but in all honestly we waited so long we didn 't have time. The restaurant was half empty so this cannot be blamed for the poor experience. I asked to speak to the manager, none available. My sisters main meal was taken off the bill and 25% discount applied however this did not make up for spoiling our night. We have visited this restaurant a number of times previously but sadly this is likely to be our last."
All prices are estimates.