Phone: +441343559358
Address: Unit 28, St Giles Centre, Moray, United Kingdom
City: Moray
Dishes: 12
Reviews: 547
Website: https://restaurants.subway.com/united-kingdom/sc/elgin/unit-28-st-giles-centre
"I visit Subway regularly but this visit was bad. There was only 3 of us in the que (1 of the 3 was paying so only 2 waiting) yet it took over 15 minutes for me to be served, they were too busy with phone or online orders. I felt like I was wearing Harry Potter’s invisibility cook as no one even acknowledged I was there, they didn’t lift their head once while they slowly made up the collection orders. At times the 2 staff whom were out front both toddled off through the back leaving no staff to be seen and me just standing there being ignored. When I was finally served the lettuce on display was brown so I asked if they had fresh. The girl had a quick look in the fridge behind her then said no. The girl who put my order through the till, a supervisor or manager I believe, told me there would be no fresh lettuce in until Wednesday this was not even 12pm Tuesday !!"
Menu - 12 options
All prices are estimates.
Norman
They had no more bread left, and they were unwilling to make more
Address
Reviews
liam
was absolutely munch, love a good sub! just the time to get served was a lil slow thats all
Darren
When ordering food is always late (like over an hour) and cold never offer a discount or refund
J
Have limited choices no Italian bread, chicken tikka and other food items, they dropped a bottle on my mother's foot and slow being served
Clarke
Staff were polite, and were going through the queue very fast. Looked clean and food was very good. Not sure what the other reviews are on about
stuart
Awful everytime I go there you get the smallest of portions, I had to ask again today for lettuce, as there was only 3, not a piss take, 3 small 1inch peices of lettuce, they have put prices up and are giving smaller portions, being be back again now
S8065DWsame
I was disgusted to over hear two co workers whilst I was waiting in line to order food discussing the fact that one of them has covid and was made come into work!! I instantly removed me and my two young kids from the line, don’t think I’ll ever be back to this place if they can’t even keep it safe for costumers!!! Very disappointed.
Kittykat991
Just visited and walked away. Member of staff sneezed on the top of her glove so I asked her to change her gloves, Instead of just changing them she went off on a rant walking away saying she didn't and said she wasn't dirty. Staff apologised saying she had a bad day. Why argue when all she needed to do was change them. Will be reporting to head office. Discusting customer service.
AdrienneMac138
We visited subway in Elgin for lunch on Tuesday. We had to wait for 20 25 mins in the queue as they were apparently 2 staff members down. We waited because my children really wanted a subway. The two lads that were on shift were working their absolute socks off, constantly changing gloves between the different stations, managing the online orders and the growing queues and still managing to smile and my kids were happy with their subway lunch too
FineLass
I visit Subway regularly but this visit was bad. There was only 3 of us in the que (1 of the 3 was paying so only 2 waiting) yet it took over 15 minutes for me to be served, they were too busy with phone or online orders. I felt like I was wearing Harry Potter’s invisibility cook as no one even acknowledged I was there, they didn’t lift their head once while they slowly made up the collection orders. At times the 2 staff whom were out front both toddled off through the back leaving no staff to be seen and me just standing there being ignored. When I was finally served the lettuce on display was brown so I asked if they had fresh. The girl had a quick look in the fridge behind her then said n...
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Takeout
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Seating
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Mastercard
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Vegan Options
