Synge Byrne - Menu

Orchard Street, BT48 6XY, Derry, United Kingdom

🛍 Cafe, Soup, British, European

4.1 💬 1680 Reviews
Synge Byrne

Phone: +442830262553,+442871363439

Address: Orchard Street, BT48 6XY, Derry, United Kingdom

City: Derry

Dishes: 5

Reviews: 1680

Website: https://www.syngeandbyrne.com

"I have been frequenting the Foyleside Cafe for years, as I work nearby and find it convenient for morning coffee or lunch. I have always enjoyed a 10% discount, which the staff kindly offered to me as a neighbor. However, my recent visit left me shocked by the attitude of one employee. When I mentioned the discount at the till, the girl questioned me and then rudely informed me that it was only for store employees. She slammed my food down on her side of the counter, making me reach for it awkwardly. I expressed my disappointment in the poor customer service and felt disrespected by her demeanor. While I understand if the discount policy is for store employees only, it could have been communicated more tactfully. I will not be returning to the cafe and will share my experience with my colleagues and friends. This employee could benefit from some training in customer service skills."

Menu - 5 options

All prices are estimates.

EpECS EpECS

2 visits in a day as its so convenient for all the things you want to do in Derry. Great coffee and the staff are nice

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Reviews

indigoandblue
indigoandblue

Ordered a toasted ham and cheese sandwich to take away which came with a small portion of dressed leaves costing £7.95. Food was remarkably bland and disappointing


LauraDaveJames
LauraDaveJames

The spacious cafe has two entrances, one from inside the shopping center and the other from the street. The prices are affordable and the coffee is of good quality. Customers order at the counter.


Den
Den

My partner and I have the same meal every week at this restaurant, but we've noticed that the prices vary depending on who is serving us. There is one particular server in Newtown Abbey who always charges us an extra £4. Although we enjoy the meal, feeling like we are being overcharged leaves a negative impression.


User
User

I don't understand the bad reviews, I am quite fussy and I can honestly say the food here was fantastic, myself and my husband had the Chicken and Mozzarella Wrap, one with Salad one with fries, my friend had a quiche with salads. All food was good quality and really tasty and reasonably priced. The service was great too! Thank you for a lovely lunch x


Ann
Ann

This has been our go to place for years but things have got gradually worse. The ciabatta has changed, first they ditched the sundried tomato for salad tomato which is soggy when heated. They have cut down on the pesto changed the pancetta for cheap bacon and use cheap cheese instead of the mozzarella and now I can't even have decaf tea as they can't get the tea bags. Prices have increased but quality has got worse. Come on Synge and Byrne dont fix sonething that is not broken.


siobhan
siobhan

What an awful lunch!!! Menu has changed so much the only positive was the coffee. Quiche and 2 salads ordered salad selection poor but picked 2. On arrival at table quiche so hot it burnt my mouth mixed leaves had no dressing and were wilted and certainly past their best! Other salad was an uninteresting tomato and pepper salad again quite stale ingredients tomatoes mushy and some pepper strips were turning black!! Inedible so easy to get salads right!! What a pity things have changed here for the worse. If I return will only order coffee.


User
User

My friend and I go to Synge nByrne two days every week I love the food and the staff of course know us well and they enjoy making us so welcome However my friend and I were left quite upset today by the staff member who we assume is a manager He has absolutely no customer service manner I excused his abrupt manner when placing our order but he just went too far with his bad attitude when he told us to drink up and leave I’m so sorry to complain but my day was just ruined and I wonder if he would have used that attitude to a male customer Ramona Chambers


david
david

Shame to rate so low as it’s a popular place but it all went wrong from the start. Walked in with a happy ‘morning’ and was ignored. Stood by till and ignored. Young man took my food order and drinks so I sat down. He then said I had to order drinks from ‘Sarah?’ So I did and paid. 2 vegetarian breakfasts. Disgusting. Sausages were cold and tasteless, bread stodgy eggs ok. No Worcestershire sauce…..you serious!!?? Coffee weak. The staff all seemed a bit chaotic, if not very chaotic and seemed more interested in gossiping out the back. Plates left in front of us for 15 minutes. We left.


derrycm
derrycm

I have been frequenting the Foyleside Cafe for years, as I work nearby and find it convenient for morning coffee or lunch. I have always enjoyed a 10% discount, which the staff kindly offered to me as a neighbor. However, my recent visit left me shocked by the attitude of one employee. When I mentioned the discount at the till, the girl questioned me and then rudely informed me that it was only for store employees. She slammed my food down on her side of the counter, making me reach for it awkwardly. I expressed my disappointment in the poor customer service and felt disrespected by her demeanor. While I understand if the discount policy is for store employees only, it could have been commun...

Categories

  • Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
  • Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • European

Amenities

  • Cafe
  • Takeout
  • Seating
  • Breakfast

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