Phone: +494041919355,+494041919354
Address: Am Kaiserkai 56, 20457, Hamburg, Germany
City: Hamburg
Dishes: 35
Reviews: 1166
Website: http://www.taitan-restaurant.com/
"We walked into the restaurant and asked for a table for 2. The waitress asked us to 'wait here' and then shouted from the other side of the restaurant to come and sit down. Not a warm Thai welcome that we had expected.Menus were placed on the table and there was no dialogue. Our order was taken as if we had offended someone - the waitress did not care to explain the platter but simple said its number 2, 4, 5 and 9 together. Later we asked for a wifi password as we could see the restaurant was listed under possible connections. One waitress just said 'I don't know the password' and walked away. The next one just belted out the password at us and walked away. The food was okay. Only the chicken was dry and cold but otherwise it was tasty. No one checked on our table, not that we expected it, but they missed out on making more money from us as we would have probably ordered more drinks and food. Not a single smile was seen from any of the staff even though they went to the trouble of wearing a nice uniform and had lovely hair and make up. Its the first time in a long time we did not leave a tip. We were not thanked nor farewellend and it really was the worst customer service experience!"
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Menu - 35 options
All prices are estimates.
Helfried
Always happy ???? to come back here. and the food is very delicious and nice to talk with waitresses here????????
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Reviews
Karl
Very poor, unfriendly, inefficient and almost aggressive service, poor food. We had to wait more than 40 minutes ... It's a long time that we didn't had such a bad, disappointing experience.
Irma
Amazing location.Nothing special inside. Tasty food but I tried better ones. Was a warm welcome but we were waiting 1.5 hrs for our dishes for the company of 8 people. Would not go there again.
Loni
We'd been there in June 2016 and were very pleased - both with service an the food. But on last Saturday, 22. Oktober, my daughter and me made the contrary experience. The waitresses were very unfriendly and my duck breast filet was really chewy. So I won't give it one more chance.
Reid
For starters, the online reservation worked. Good start! I wanted to try their satay but it was sold out, at the beginning of the evening. Bad planning. The springrolls were nice but had much better in other places. The maincourse, beef with garlic and thai herbs was very good. The waiting staff is reserved, not smiling, a bit arrogant even. But overall an ok dinner. Not good, not bad.
Henny
We ordered Green Thai curry, the dish was really good. The ambience of the place is great too. However, our experience was awful, we will never visit this place again. The staff is cold, the male staff greeted us well, however the female staff had a lot of attitude. We asked for water as the curry was way too spicy and she frowned as if we had asked for weed.Not recommended at all !! You can go if you want to get a feel of bad customer service.
Max
the food was ok, the atmosphere lovely, but the 2 servers in an almost empty restaurant at lunch while not activelyhostile looked so angry and unhappy I was very sorry we didn't leave immediately after entering. Hadn't realized how difficult it would be to be either ignored or glared at for a (very short) meal, but we were and it was. Been to Thailand many times, and love the food and culture;this type of attitude is just so alien to everything that makes the country so appealing
Heinz-Günter
For almost two decades, Sala Thai used to be one of the best Thai restaurants in Hamburg. But in the recent years, cooks seem to have changed and the quality of food has deteriorated. So my wife and I have been looking for an alternative. We discovered Tai Tan. We visited several times. The food is good. Sadly, the service is bad. The waitresses make an impression of stern matrons in a Catholic boarding school. One also got a feeling the waitresses were not all too keen in taking orders.
Roberto
Firstly, the food was absolutely fantastic and the staff were very friendly and extremely helpful with the menuUnfortunately, the speed of service was a big disappointment. We had a table of 4 booked at 19:00. We arrived on time and were promptly seated. It then took 40 minutes before we could even place a drinks order. Once ordered the waiting time to be served was also quite long (another 40 minutes between starters and main courses).I'm hoping this was a one off issue (was busy and not many staff there) and the food, as I said, was excellent. So I will give this restaurant another visit some time.
Ángela
We walked into the restaurant and asked for a table for 2. The waitress asked us to 'wait here' and then shouted from the other side of the restaurant to come and sit down. Not a warm Thai welcome that we had expected.Menus were placed on the table and there was no dialogue. Our order was taken as if we had offended someone - the waitress did not care to explain the platter but simple said its number 2, 4, 5 and 9 together. Later we asked for a wifi password as we could see the restaurant was listed under possible connections. One waitress just said 'I don't know the password' and walked away. The next one just belted out the password at us and walked away. The food was okay. Only the chicke...
Hamburg
Hamburg, a port city in northern Germany, is known for its maritime heritage, vibrant culture, and local dishes like Fischbrötchen and Labskaus. It's a blend of old charm and modern vibe.
Categories
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Asiatisch Experience a culinary journey through Asia with our diverse menu. From the spicy flavors of Thai curry to the savory umami of Japanese sushi, we offer a wide variety of dishes that celebrate authentic Asian cuisine.
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Vegetarier Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.
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Thailändisch Savor the vibrant flavors of Thailand with our menu featuring a delightful array of dishes, from spicy curries to fragrant stir-fries, all crafted with authentic spices and fresh ingredients.
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Feine Thailändische Spezialitäten
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