The Boathouse Cafe - Menu

Swanwick Marina, SO31 1ZL, Fareham, United Kingdom

🛍 Cafe, Coffee, Sandwiches, Vegetarian

3.2 💬 725 Reviews
The Boathouse Cafe

Phone: +441489885745

Address: Swanwick Marina, SO31 1ZL, Fareham, United Kingdom

City: Fareham

Menu Dishes: 2

Reviews: 725

Website: https://www.idealcollection.co.uk/venues/the-boat-house-cafe-swanwick/

"booked afternoon for a baby shower with friends for we came to ask if we want a drink, drinks came out and we asked the choice of sandwich fillings, from us did not want any fish fillings, we waited. until no one else came over, a waitress asked if we need to know that we are ready for our pre-booked afternoon tea and what is the situation with the sandwiches. she told us that the afternoon will not begin until I said I booked a few weeks ago and was not told that I also had a phone call to confirm a few days earlier. they asked to talk to manager who came over l and said that the cook was not happy to do us the afternoon now, but he wants to try, then it actually arrived? not sure what happened to the communication there. asked the manager if there is a chance to change the salmon sandwiches, and was quite rudely said that during the week they asked if there were any diet demands that we didn't even say, but maybe the cook could do a simple cheese sandwich! (we thought they were allergic, so maybe our bad as we should ask more about the nutritional requirements. we started to eat what was actually quite delicious, the little cakes were amazing, then we realized that we had no tea or coffee, so I asked the manager when it comes out, their answer was that they still ordered it? we were then left to our own devices, although the tee was refilled for us. I sincerely never complain about mealtimes, but we were all so excited to see each other and to be our mother, and it really has a damper on the afternoon for us, which was a real shame. it was just for the afternoon tee so not a bad price, but I'm sorry to say that the service was pants, we will not return."

Full menu - 2 options

All prices are estimates on menu.

Fish Dishes

User User

Very very very slow service. Staff generally miserable and lack any concept of customer service has so much potential such a shame

Address

Show Map

Reviews

User
User

I have any chances to book a friend or business lunch breakfast I choose the boot house caffe ! I love the venue, the selection of dips and drinks, had always friendly staff. I would highly recommend and cannot wait to return tomorrow!!!


User
User

I used to adore this restaurant and would frequently visit, but on my last trip it took forever just to get a drink. It's disappointing because the location is stunning. I'm not sure what is happening behind the bar or what they are prioritizing.


User
User

Location is ok but not great and certainly doesn’t justify their food and drink prices. Menu seriously lacking in choice. Terrible customer service . Went for lunch dinner, shown to a table, after minutes we still hadn’t been asked if we’d like a...drink. Not worth the effort. Much better places nearby for less money View menu


User
User

today to the boathouse for a family dinner. we were several times before the kovid and it was nice. Unfortunately, I can honestly say today that it is the worst lunch I had for a very long time. my chicken toastia was burned in an acidity. my man had benedikt the eier, but the Hollandaise sauce had separated. I think the lunch menu is very limited and very overpriced. I will certainly not return. I cannot believe how different it is to visit previous.


User
User

I booked very late, on the morning in fact for a group of to have a birthday breakfast on a Saturday morning including three children. The staff said yes immediately, no fuss and when we all arrived in dribs and drabs we were given...a lovely table in the corner that had plenty of room. The service was excellent, always attending us for drinks food etc and we were left to enjoy the occasion. There was no pressure to leave despite them being busy. The breakfast was nice and overall we had a great experience. They have a new manager who was very pleasant. Well done the boathouse!


User
User

Had to book a time to use a voucher which was a Christmas present for afternoon tea with tea or coffee. The service was awful long wait for the coffee, then the afternoon tea. No plates or knife and forks. Asked for plates which came...with forks. How do you cut a scone with a fork? asked for a knife server apologised for no knife, Only gave knife for people. Scone burnt on the bottom which had been cut off. Mustard overpowered ham sandwich. Avocado and salmon sandwiches squelchy. Best part of the afternoon tea was the sunny weather. Oh bottle water came near the end. and last visit. View menu


Steve
Steve

My girlfriend and I visited this restaurant in August for lunch. I ordered a lamb and Harissa salad wrap with salt and pepper spice chips, while my girlfriend opted for the smoked trout poke bowl. Her dish was absolutely stunning! Although my food was tasty, hers was even better. If I come back, I will definitely be ordering what she had. The service was pleasant and our food came out quickly. The location and views were also very nice. My only complaint, as a cider drinker, was that the two apple ciders on the menu were not available, so I had to settle for a rose French cider. Other than that, no complaints at all!


Natasha
Natasha

The food at the restaurant is consistently delicious and the service is always friendly. However, during our most recent visit, we were surprised to find that the atmosphere had changed to more of a sports bar style with loud football on TV. While we understand that this was advertised in advance, we were not aware of it and were disappointed to see the peaceful vibe of the restaurant disrupted. The staff kindly moved us outside when we expressed our discomfort, but the service became a bit lacking as we had to ask for another round of coffees. Additionally, we were not informed about the new parking registration system, which only allows for 2 hours of free parking. Despite these changes, w...


User
User

booked afternoon for a baby shower with friends for we came to ask if we want a drink, drinks came out and we asked the choice of sandwich fillings, from us did not want any fish fillings, we waited. until no one else came over, a waitress asked if we need to know that we are ready for our pre-booked afternoon tea and what is the situation with the sandwiches. she told us that the afternoon will not begin until I said I booked a few weeks ago and was not told that I also had a phone call to confirm a few days earlier. they asked to talk to manager who came over l and said that the cook was not happy to do us the afternoon now, but he wants to try, then it actually arrived? not sure what happ... View menu

Categories

  • Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note. View menu
  • Sandwiches A delightful assortment of freshly made sandwiches, crafted with premium ingredients and served on artisan bread. Perfect for a quick lunch or a satisfying meal, each bite is packed with flavor and goodness.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

Amenities

  • Wifi
  • Kids
  • menu
  • Cafe
  • menu
  • Seating

Similar Restaurants