The Crown And Cushion

23 High Street, West Oxfordshire, United Kingdom, OX7 5AD

🛍 Pub, Fish, Steak, British

3.5 💬 1852 Reviews
The Crown And Cushion

Phone: +441608642533

Address: 23 High Street, West Oxfordshire, United Kingdom, OX7 5AD

City: West Oxfordshire

Dishes: 4

Reviews: 1852

Website: http://www.crown-cushion.co.uk/

"We booked a table, for dinner, at the Crown and Cushion based on the menu we had seen online. On arriving at the venue, the same online menu was clearly displayed at the entrance. On entering we were immediately posed with the question of where do we need to go? We finally spotted a sign for the restaurant and made our way in that direction. We lurked at the restaurant entrance for a few moments before we were approached. We explained that we had booked a table and were told to sit anywhere. Perplexed by the lack of recognition of our booking, we repeated that we had a table booked and were simply waved to the empty tables. We picked a table and were then left to contemplate our surroundings; no offer of drinks, no menus. This, in hindsight was a mistake as the decor, furnishings and carpets are all very dated and the longer we sat waiting the more this became clear. i began to wonder if we were actually in the right place, the surroundings did not match the online pictures and descriptions.As we sat waiting, things got even worse, water began to run from the light and fan above our table. We can only assume that a resident had decided to take a shower, however, when we finally managed to flag somebodies attention, they did not seem concerned, initially dabbing the table dry as if that would be sufficient. Eventually a couple of other staff arrived, the first began pulling the fan cord and seemed to indicate that it still worked, before we were finally offered an alternative table.Once re seated we were presented with a menu , on a scruffy sheet of paper this seemed to be linked to the Eat out to help out scheme. Well i say menu, it had one dish detailed, no explanation was given . Trying to be positive, we said that the menu would be sufficient for two of us, however, my wife does not eat meat and would need an alternative. A new menu was then thrust at us, however, this still bore no resemblance to the menu seen online and the choice was very poor. There was a real lack of clarity from the staff regarding the menus, there appeared to be no interest. Given the time it had taken to receive the menus and the response to the water, we had no confidence that we would receive appropriate service and decided to leave."

Menu - 4 options

All prices are estimates.

Dianne Dianne

Just called in for a coffee break on a long journey. Were shown into the bar and to a table which was socially distanced. Our coffee was brought quickly and was of good quality. A pleasant stop.

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Reviews

785carolinet
785carolinet

Had a gorgeous meal in the restaurant. Steak night is a winner. Massive T-bone steak each and all you can eat sides. Staff were brilliant and worked so hard to make sure everyone were looked after. Will definitely be trying their other themed nights.


Redsea
Redsea

A lovely quiet hotel in the heart of the town, which still has a historical feel. I only booked for one night so didn't get chance to sample the food or other amenities but the room was very clean and comfortable and I had the best night's sleep in ages.


Alison
Alison

Despite checking that rooms should be cleaned despite Covid we had to ask to get our room cleaned and then the bathroom was never cleaned. We gave up asking in the end. Food plates left on the window sill in hallways for 24 hours and generally not cleaned I think there was no supervision of the staff who were surly.


UKBluePassport
UKBluePassport

If you are looking for a brasserie style meal when in Chipping Norton I highly recommend the Crown and Cushion hotel. My partner and I pre-ordered the sharing Cote de Boeuf and had what I would describe as the best steak I've ever eaten in the UK. Cooked to perfection with sides of mushrooms, triple cooked chips, vine tomatoes and a selection of sauces. A very easy 5/5 for quality, quantity and service. Worth every penny.


Graham
Graham

Stayed here for a short break. The rooms have plenty of 70s charm but if you like luxury, there isn't any. The bar is okay and parking is easy and onsite. Some language problems with staff but largely amenable. The restaurant does not have a menu, it had one item per night and you take it or leave it. It's done as cheaply as possible and it's to be avoided. They pretend you need to book but you really don't. If there is any working wi-fi on the site, I never found it. I thought it was pretty cheap to stay here so it was fine. Any more than £35 pppn would be unacceptable. It's decent enough if you're not fussy but make no mistake, it's running on empty.


Lisa
Lisa

I booked this last minute as a hotel I’d booked before had extremely bad reviews In the last week. so I had to cancel It. I realise this is a three star I’d say what you see is what you get. I called the hotel and spoke to a helpful gentleman who explained the breakfast situation, it’s delivered to outside your door it’s a croissant , jam , butter, fruit and juice. Tea and coffee are in the room.so quite adequate. Staff were very friendly both on reception and the bar staff. Parking was free and at the rear of the building ample . We were in the coach house room 40 very oldie worldy but spotlessly clean and tidy. Was good to have a shower cubicle. So no shower curtain. This room also had a r...


D
D

We went here for Sunday lunch with friends. The hotel’s website clearly states they offer all you can eat banquet for £11.95. When we arrived we were presented with a menu for Sunday roast £5.95 starter and £14.95 roast no mention of the all you can eat banquet. We asked the waiter (whose English was poor) about this, showing him the menu on the website. First he said that it was not the right website for the hotel. I showed him that it clearly was. Then he said it was an old menu!! Why are they advertising an old menu on their website?! No mention on the website of the menu we were given. Garlic mushrooms looked like a soup. Roast potatoes had skin still on and were a greyish colour. Caulif...


B5018WImichaely
B5018WImichaely

We visited the Crown and Cushion on the basis of their menu online. On arrival the same menu was seen on the street, but a different one in reception and then yet another in the restaurant. We were presented with three shabby bits of paper (presumably used by other people) and the choice was limiting and poor. The staff were uninterested and no one took ownership of the restaurant. Is shirts hanging out and trainers an acceptable uniform in a hotel? They also seemed to not know anything about their own restaurant as when questioned, they didn’t know why the menus were changed/different. The eat out to help out offering was only one dish- fine if you eat red meat, otherwise, poor. Some drinks...


Fatjess
Fatjess

We booked a table, for dinner, at the Crown and Cushion based on the menu we had seen online. On arriving at the venue, the same online menu was clearly displayed at the entrance. On entering we were immediately posed with the question of where do we need to go? We finally spotted a sign for the restaurant and made our way in that direction. We lurked at the restaurant entrance for a few moments before we were approached. We explained that we had booked a table and were told to sit anywhere. Perplexed by the lack of recognition of our booking, we repeated that we had a table booked and were simply waved to the empty tables. We picked a table and were then left to contemplate our surroundings...

Categories

  • Pub Enjoy a lively atmosphere with our classic pub favorites. From hearty burgers and fish 'n' chips to savory pies and craft brews, our menu promises a cozy experience ideal for unwinding with friends.
  • Fish Delight in our exquisite fish dishes, crafted from the freshest catch of the day. From grilled favorites to savory stews, our menu celebrates the ocean's bounty with flavors to satisfy every palate.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.

Amenities

  • Seating
  • Free Wifi
  • Reservations
  • Serves Alcohol

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