The Flour Pot Kitchen Brighton Beach

Very limited choice of anything, the menu is already basic, but most of the stuff was not available. I’m not paying £6+ for a dry and cold baguette with some ham and cheese sorry :

We've visited a few times and not been disappointed with the quality of the coffee and the freshness of the pastries! The service at the take away window was a little slow and possibly even confusing for some on our most recent visit, but we had nowhere to be and we will be back!

Arriving in Brighton about 9 am this was one of the few beachside cafes open. After initial confusion about having to make an eat-in order at the takeaway counter, we were able to relax at our outside table. The coffee and croissant were good and we loved the location close to the beach. View menu

The last three times I have stopped for a coffee at around 7:45am the staff make up excuses for why they are running late. This morning another 4 customers were turned away at the same time. It’s inconvenient to your customers. Change your opening times if your staff can’t handle the early mornings or change your staff.

It is recommended that the opening time be updated to 8am or that the owners provide better training and supervision for their staff. This issue is not isolated to this location, as we have experienced similar passive-aggressive and slow service at the Hove branch. It is a shame to see such a great establishment with good products being let down by poor customer service. This seems to be a recurring problem that needs to be addressed. We sincerely hope that improvements can be made.

Awful place. There was an odd atmosphere amongst the staff who seemed more interested in organising their Saturday night social plans, pouring themselves beer, rolling cigarettes in front of the kitchen, self congratulating on their amazing work and rota’s before proceeding to smoke on the premises wearing branded uniform. Had a lovely coffee in a paper cup what a shambles. The owners need to ask themselves if this establishment represents the best of Brighton. It is an embarrassment. View menu

There were three staff members on duty, but it was unclear who to approach to order my coffee. The division of tasks seemed confusing. Despite the fact that there were three occupied tables and the rest were messy, I was asked to sit outside due to the impending closing time. A tall female staff member assured me she would clean my table, but never returned to do so. Eventually, my coffee was brought to me in a disposable cup. I savored my drink at a leisurely pace. Upon leaving, I noticed that the restaurant showed no signs of closing, with staff members laughing and conversing inside. I was disappointed by the lack of professionalism displayed by the staff.

My friends and I who meet for brunch as a treat on our birthdays decided to go to the Flour pot The Beach as the view is great. We had been before but they now they make you queue outside even if you want to have brunch or lunch and sit inside. We waited for one hour and when we got to the counter the only baguettes available were three cheese and ham which we had to share between four of us. Apart from vegan sausage rolls or a slice of cake everything was sold out. The floor was filty with spills of drinks. people were complaining about the service and obviously the staff were unprepared for the fine weather. hence they were sold out. The system of queuing outside even if you want to eat is...

My husband and I decided to go here for a mid morning coffee and pastry with our baby boy, after seeing a review on YouTube. We waited more than 20 minutes outside for a table we were waiting so long that my husband had to sit on a bench outside to feed our little boy. I got so fed up of waiting in the sun when I could see empty tables inside, so I asked if we could sit inside to which I was told we could go straight in and sit down. Why no one would have offered that to a family with a six month old in the first place, I’ll never know! The table was dirty and we were still made to wait a good few minutes before we could order. Our food came out well before our drinks my husband was also ser... View menu