Phone: +441323832116
Address: Wartling Road, BN27 1RY, Wealden, United Kingdom
City: Wealden
Dishes: 8
Reviews: 1282
Website: http://www.lambinnwartling.co.uk/
"Hugely disappointed with our evening in terms of the lack of organisation and service. This was a special occasion for my wife's Birthday and we we were grossly let down by a woeful lack of people to serve what was a completely full restaurant. The barmaid was in tears and kept apologising but credit to her and the two others who tried their best to look after everyone. There was no ice in the place so white wine was served in a cooler with just tap water and we were given no wine glasses as they had run out. We were eventually given three glasses (for 10) which were hot just out of the dishwasher and the rest of us used gin glasses and water tumblers. Two of the red wines on the list that we requested were not available. We experienced long delays in being served with drinks as the poor staff were just completely overwhelmed. On the positive side, the food itself was very nice and no complaints there. We were also grateful to Krystle and the other two staff for trying their best to look after us. What is most disappointing, is the lack of response from the owner James to my expression of concerns in emails. Whilst initially responding and saying he would come back to me after seeing the staff, there has been a resounding silence, despite my further requests for contact. I see this lack of respect is also shown to another recent reviewer. We spent a lot of money on this meal and have had good meals there in the past but sadly we could not recommend anyone to go there after this experience."
All prices are estimates.