Phone: +441905841830,+441905841041
Address: Worcester RoadDrakes Broughton, WR10 2AG, Pershore, United Kingdom
City: Pershore
Dishes: 35
Reviews: 5293
"This was my first visit, had a table booked for 12 noon but on arrival at 11.55 the doors were still locked, when eventually the doors were opened we were met by a rather frosty reception from a member of staff who I later learned was the Duty Manager. Having not been before I wasn’t aware of how the restaurant worked, whether table service or order at the bar. The woman was blunt unfriendly even when my 7yr old son said “thank you” for his drink she showed no interest but simply ignored him. I said thank you for our drinks but still no smile or warmth from the woman whatsoever, this made me feel very uncomfortable before even ordering food, I even considered going elsewhere. Thankfully the rest of our visit was pleasant, I ordered food with a different member of staff the waiting staff were friendly. The food was good plenty of it. This is clearly a very popular place I would definitely recommend booking! A good place with a varied menu, the Carvery looks very good too, it’s unfortunate that one member of Staff can have such a negative effect on Customers."
All prices are estimates.