Phone: +441707299342
Address: Digswell Hill, Welwyn Hatfield, United Kingdom
City: Welwyn Hatfield
Menu Dishes: 3
Reviews: 2411
"Found the management on shift pretty rude and incompetent. I was served a Baileys latte plonked on the bar just the glass no saucer, spoon etc which when you’re paying around £5 for a Coffee to have after dinner you expect atleast a little bit of effort. It took forever to get any service for a night that wasn’t that busy and she did not consider our presence then rudely said “I’ll be with you in a minute” in a brash tone. My friend when she ordered the food also witnessed her rudely speak to one of the staff about providing us with cutlery and refusing to do so herself though the food took a long time luckily it was adequate though we did have to ask for one of our meals that never came out and was questioned if we was sure we ordered it. I am fond of the pub and used to work here myself so I am very aware of the standards expected by the Customer and have now found it now met by this particular member of management every time I have visited."
All prices are estimates on menu.