The Swan Inn - Menu

None, RG20 9BH, Basingstoke and Deane, United Kingdom

🛍 Cafés, Pizza, Mexican, Seafood

4.1 💬 1415 Reviews
The Swan Inn

Phone: +44163540313

Address: None, RG20 9BH, Basingstoke and Deane, United Kingdom

City: Basingstoke and Deane

Dishes: 7

Reviews: 1415

Website: http://swannewbury.co.uk

"After visiting Highclere Castle, we decided to have Sunday dinner at this pub. The staff was friendly, and we were seated quickly. However, when our meals arrived, they were cold and unappetizing. The roast chicken dinner was dry and the vegetables were cold. When we complained, the meals were reheated but still not satisfactory. The manager was unhelpful and defended the quality of the food, despite our negative experience. We will not be returning to this pub and recommend avoiding it due to the poor food quality and management."

Menu - 7 options

All prices are estimates.

JanetPowell JanetPowell

Enjoyed dinner here, particularly the friendly but attentive service. Desserts are particularly good. Reasonably priced too.

Address

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Reviews

marcusreys
marcusreys

Super friendly staff and the pub is lovely. The food was really good to and came quickly even though it was a saturday night.


Yvette
Yvette

Delicious food, friendly and kind staff members. Definitely will be back soon. Beautiful old traditional place with lovely garden.


Isabelle
Isabelle

Have been here many times, really nice staff, very helpful (often have a coeliac and a vegan with us), very adaptable. Food great and nice environment inside and out.


Dylan
Dylan

I absolutely adore this inn! Everyone is so friendly and the staff are happy to accommodate any request, whether it's just for a coffee or a drink with friends, or even a meal if desired.


Mária
Mária

I had a lovely meal here with my sister on a Monday evening after visiting Highclere castle. Plenty of parking. Staff are friendly, good menu and portion sizes. Food was superb and definitely recommend a visit!


AndyHRFC
AndyHRFC

We had friends from NZ staying and they wanted to sample a traditional pub with character. The Swan and its staff were excellent. Warm welcome, fast and efficient service, and well cooked and presented meals. Our friends were still talking about their pub visit when we dropped them off at the airport the next day. Thank you to all the Swan staff


Jacob
Jacob

Went on a Sunday for a roast and was very happy with the roast. I got the triple roast with everything which was very well priced. The only little thing about the roast was the chicken was a little dry. We also decided to try the special cookie dough. It was very tasty but not cookie dough as it was overcooked and basically more of a biscuit. Overall great service, lovely place and would still probably go back.


Mike
Mike

The food was delicious and the dessert was exceptional. The table service provided by the friendly ladies was great. Unfortunately, I have to deduct two stars for the somewhat patronizing behavior of the man taking bookings and serving behind the bar, who I believe to be the owner or manager. I have been coming to this restaurant since 1978, but I will not be returning until he is no longer there. I prefer to spend my money at a place where I am treated with respect.


Eva
Eva

After visiting Highclere Castle, we decided to have Sunday dinner at this pub. The staff was friendly, and we were seated quickly. However, when our meals arrived, they were cold and unappetizing. The roast chicken dinner was dry and the vegetables were cold. When we complained, the meals were reheated but still not satisfactory. The manager was unhelpful and defended the quality of the food, despite our negative experience. We will not be returning to this pub and recommend avoiding it due to the poor food quality and management.

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!

Amenities

  • Seating
  • Cash Only
  • Free Wifi
  • Visa Card

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"Visited today for lunch and probably wouldn't rush back although I'm aware there's recently been a change in management so maybe a few teething troubles. Messaged via their Facebook page to book a table, no response. Never was a problem in the past. The pub was very cold with no heating at all so we had to keep our coats on. Several tables near us commented the same and all sat with coats on. The coffee machine was out of order so only instant available, which wasn't pleasant. We waited a long time for someone to come and take our food order, in the end I went and found someone. Two of us wanted the steak ale pie. Only then were we told it wasn't available. The chap said we should've been told when we were given the menus, well it was him that gave them to us! With that he said he'd give us a few minutes to choose something else and walked away. He didn't come back so I had to go and ask to place our order again. At no point did anyone ask if we had any food allergies, which I thought was a requirement these days? The food was really good, credit to the chef; it was well cooked, well presented, large portions and very tasty. We did notice that two other tables waited a very long time for their food and had to chase it up, so glad we ordered when we did. We would have stayed longer and had a dessert but it was so cold we couldn't relax and enjoy it. We were next to radiator and we did ask one of the waiters if it was possible to turn it on and he said he'd see what he could do, which was nothing as it remained stone cold! When our plates were taken we asked for the bill, but it didn't arrive. Eventually a young lady arrived with the card machine and asked us to pay, which we said we'd be delighted to do once we received our bill! When we left we walked past 3 different members of staff, all of whom had waited on our table at some point during our visit. Not one of them made an effort to say thank you or goodbye. There was no warm ambiance or friendly feeling in the pub, it felt cold (literally) and unwelcoming. I also felt that a couple of members of staff waiting on tables looked rather scruffy, none of them wore a logo'd t-shirt which I feel the staff should do as they're representing the pub or brewery. It was difficult to distinguish the staff from the customers!"